NVQ3 Hospitality

Course Details:

The NVQ Level 3 is the award in Hospitality Supervision is for staff who can manage their own time effectively and can supervise and work effectively with other members of staff. Candidates must be well motivated and ready to learn independently and in conjunction with their assessment team.

To achieve this full award, the candidate must complete 5 mandatory units plus 3 optional units.

Mandatory Units:

• Supervise the work of staff
• Establish and develop positive working relationships in hospitality
• Contribute to the control of resources
• Maintain the health, hygiene, safety and security of the working environment
• Manage yourself

Optional Units:

Select a minimum of one optional unit from Group A, to fit specific vocational areas.

• Maintain food production operations
• Supervise a function
• Maintain the food service
• Maintain the drinks service
• Maintain the housekeeping service
• Maintain the portering and concierge service
• Maintain the reception service
• Maintain the reservations and booking service

Candidates may also select up to two optional units from Group B (15 options) to suit their specific job role; these units can include:

• Work with others and improve customer service
• Contribute towards the development of teams and individuals
• Control practices for handling payments
• Enter and find data using a computer

Assessment

You will be expected to work through the learning materials at your own pace. It is important to agree targets with your assessor to make sure that you progress steadily through the award. We recognise that you will have a lot of experience and the programme will help you reflect on your own practice. Your assessor will support you by checking your progress and assessing your practice in the workplace. To assist you complete specialised units, you will be given the opportunity to come into College to undertake additional training with our staff.

Funding may be available under Train to Gain subject to eligibility

Tuition Fee £859 Registration/Exam/Materials £160

Type of Study :: Course Duration :: Course reference number :: Start Date :: Tutorial Fees :: Material Fees :: Exam Fees
part time CA555 September 2010 859 0 160