NVQ in Housing Level 2
NVQ
In Twickenham
Description
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Type
NVQ
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Location
Twickenham
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Duration
12 Months
Candidates who complete the course will benefit from improved communications and customer service skills. Suitable for: This qualification is for individuals working in Housing roles who would like to develop their work-related skills, knowledge and understanding of the housing sector or. Anyone who would like to gain knowledge and skills for a housing role.
Facilities
Location
Start date
Start date
Reviews
Course programme
Housing NVQ Level 2
Provides learners with knowledge and understanding of their occupation. It demonstrates an employee's ability to perform a range of tasks with some guidance or supervision. It is suitable for those who are just starting out in the housing industry.
Candidates must achieve 7 units - 4 mandatory and 3 optional.
Mandatory units:
- Maintain open and honest relationships with customers
- Provide information to customers
- Maintain effective working relationships with colleagues and others
- Monitor and maintain health, safety and security
Qualification details
To gain the qualification candidates must demonstrate that they are competent at their job. There is no pass or fail. If the candidate does not reach a suitable level of competence to achieve the qualification, then further training will be identified to ensure that they can demonstrate competency.
The candidate will be supported by an assessor and assessed in the work place. They must be directly observed by their assessor. Evidence collection methods can also include witness statements, case studies, professional discussions and questioning.
This course is accredited by City and Guilds.
NVQ in Housing Level 2