NVQ Level 3 - Business Administration

To achieve a full award, candidates must complete six units in total from two mandatory units and four optional units. At east three optional units must be from group B.

• Carry out your responsibilities at work
• Work within your business environment

Optional units - group A

• Ensure your own actions reduce risks to health and safety
• Organise business travel and accommodation
• Use IT to exchange information 2
• Presentation software 2
• Manage diary systems
• Use IT systems 2
• Database software 2
• Specialist or bespoke software 2
• Prepare text from notes

Optional units - group B

• Supervise an office facility
• Manage and evaluate customer relations
• Completing year-end procedures
• Plan and run projects
• Plan, organise and support meetings
• Organise and coordinate events
• Spreadsheet software 3
• Artwork and imaging software 2
• Plan and implement innovation and change
• Develop productive working relationships with colleagues
• Provide leadership for your team
• Prepare text from recorded audio instruction
• Procure products and services
• Managing the payroll function
• Monitor information systems
• Research, analyse and report information
• Make a presentation
• Word processing software 3
• Website software 2
• Design and produce documents
• Prepare text from shorthand