NVQ Level Three Certificate in Management

The course comprises of 25 credits made up of mandatory and optional units. The mandatory units are those which are relevant to all and the optional units are designed according to specific job roles, allowing candidates to choose units most relevant to them.

Mandatory Units (Total 14 credits)

Unit A2 (4 credits) Manage own professional development within an organisation

Unit B5 (5 credits) Set objectives and provide support for team members

Unit D5 (5 credits) Plan, allocate and monitor work of the team

Optional Units (Minimum 11 credits)

Unit A3 (4 credits) Develop, maintain and review personal networks

Unit B6 (5 credits) Provide leadership and direction for own area of responsibility

Unit B8b (5 credits) Ensure compliance with legal, regulatory, ethical and social requirements

Unit B10b (4 credits) Manage risk in own area of responsibility

Unit B10c (3 credits) Review risk management processes in own area of responsibility

Unit A1 (4 credits) Manage personal development

Unit B11 (4 credits) Manage or support equality of opportunity, diversity and inclusion

Unit C1 (4 credits) Support team members to identify, develop and implement ideas

Unit C6 (6 credits) Implement change in own area

Unit D2a (4 credits) Develop working relationships with colleagues and stakeholders

Unit D3a (4 credits) Recruit staff in own area of responsibility

Unit D1 (3 credits) Develop working relationships with colleagues

Unit D6 (5 credits) Plan, allocate and monitor work in own area of responsibility

Unit D7 (5 credits) Support learning and development

Unit D8 (3 credits) Address performance problems affecting team members

Unit D9 (4 credits) Build, support and manage a team

Unit D10 (3 credits) Manage conflict in a team

Unit D11 (3 credits) Lead and manage meetings

Unit D12 (2 credits) Participate in meetings

Unit D13 (4 credits) Support individuals to develop and take responsibility

Unit D14 (4 credits) Know how to follow disciplinary procedures

Unit D15 (3 credits) Managing grievance procedures

Unit D16 (3 credits) Support the management of redundancies in own area.

Unit E6a (6 credits) Implement, monitor and review health and safety policy.

Unit E8 (3 credits) Manage physical resources

Unit E9 (5 credits) Manage the environmental impact of work activities

Unit E10 (3 credits) Make effective decisions

Unit E11 (3 credits) Communicate information and knowledge

Unit E12 (4 credits) Manage knowledge in own area

Unit E15 (2 credits) Procure supplies

Unit E16 (4 credits) Manage a tendering process

Unit F17 (4 credits) Manage customer service

Unit F1 (8 credits) Plan and manage a project

Unit F4 (6 credits) Develop and implement marketing plans

Unit F9 (5 credits) Analyse the market in which you operate

Unit F11 (5 credits) Manage the achievement of customer service

Unit F14 (4 credits) Prepare for and support quality audits

Unit F17 (4 credits) Manage customer service

Each candidate is assessed on their ability to perform tasks competently, and whether they have the correct knowledge and understanding to be competent at those tasks. The qualification is built around key tasks from the job role and is delivered in the workplace by a qualified assessor and involves working through the chosen units. The course is assessed through observation, underpinning knowledge questions and the development of a portfolio of evidence to demonstrate competence. Candidates will be provided with the course material

East Riding College runs the NVQ level four in Management and a Foundation Degree in Business Management.

Related courses from East Riding College are:

• Level 5 NVQ Diploma in Management
• Foundation Degree in Business Management

For start dates and fees, consult the relevant course guides below or you can request a prospectus by post.

• Quality Focused quality is at the heart of all we do, we are all accountable for performance and results.
• Ambitious achieving success for our learners, staff, businesses and communities.
• Enterprising innovative and responsive, encouraging new ideas to generate developments, income and efficiencies in our operations.
• Resilient embracing change and being determined to succeed.
• Respectful to each other, advancing equality of opportunities and promoting diversity
• Caring safeguarding young people and vulnerable adults, providing a safe, inclusive and considerate environment for all members of the college community.