Office Admin and Customer Service Diploma

Course

Online

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£ 21 VAT inc.

Description

  • Type

    Course

  • Methodology

    Online

  • Start date

    Different dates available

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course.Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course.The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand.The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand.At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures.At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Professionals, employees or businessmen who want to improve the administration and customer service department of their company.
People who want to know how administrative management and customer service work.Professionals, employees or businessmen who want to improve the administration and customer service department of their company.Professionals, employees or businessmen who want to improve the administration and customer service department of their company.People who want to know how administrative management and customer service work.People who want to know how administrative management and customer service work.

This course is available to all learners, of all academic backgrounds.
Learners should be aged 16 or over to undertake the qualification..
Good understanding of English language, numeracy and ICT are required to attend this course.This course is available to all learners, of all academic backgrounds.This course is available to all learners, of all academic backgrounds.Learners should be aged 16 or over to undertake the qualification.Learners should be aged 16 or over to undertake the qualification.Good understanding of English language, numeracy and ICT are required to attend this course...

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Subjects

  • Office IT
  • Customer Service
  • Writing
  • Ms Office

Course programme

  • Admin Support
  • Administrative Management
  • Organisational Skills
  • Customer Relations and Dealings
  • Customer Service: Telephone Etiquette
  • Customer Relationship Management
  • Microsoft Office Word
  • Microsoft Office Powerpoint
  • Microsoft Office Excel
  • Mock Exam
  • Final Exam

Office Admin and Customer Service Diploma

£ 21 VAT inc.