Office Administration Complete Course

Janets

Course

Online

£ 319 VAT inc.

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Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    1 Year

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

Become an accomplished business professional with this complete online office admin course. The Office Administration Complete Course teaches core competencies in business writing, professional communication and improves your customer service skills and computer literacy with programs like Microsoft Word, Excel, Outlook and PowerPoint.

The Office Administration Complete Course is taught by industry professionals through online study materials, video lessons, mock exams and multiple-choice automated assessments. It is an informative, accessible office admin course covering everything from time management and communication skills to preparing professional documents, giving presentations, bookkeeping and payroll procedures, and proofreading.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

This course is ideal for those who want to work in administrative support roles in public or private sector organizations, or those wish to improve their administrative and supervisory skills in general.

Upon successful completion of the course you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99.

Earn a free e-certificate upon successful completion.
Accessible, informative modules taught by expert instructors
Study in your own time, at your own pace, through your computer tablet or mobile device
Benefit from instant feedback through mock exams and multiple-choice assessments
Get 24/7 help or advice from our email and live chat teams
Full Tutor Support on Weekdays

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Subjects

  • Bookkeeping
  • Excel
  • Word
  • Powerpoint
  • Access
  • Payroll
  • Business Writing
  • Office IT
  • Microsoft Word
  • Customer Service
  • Communication Skills
  • Proofreading
  • Writing
  • Ms Office
  • Communication Training
  • MS Excel
  • Ms PowerPoint
  • Outlook
  • Ms Word

Course programme

COURSE CURRICULUM

Admin Support
  • Module One – Getting Started
  • Module Two – Getting Organized (I)
  • Module Three – Getting Organized (II)
  • Module Four – Managing Time
  • Module Five – Getting It All Done On Time
  • Module Six – Special Tasks
  • Module Seven – Verbal Communication Skills
  • Module Eight – Non-Verbal Communication Skills
  • Module Nine – Empowering Yourself
  • Module Ten – The Team of Two
  • Module Eleven – Taking Care of Yourself
  • Module Twelve – Wrapping Up
Business Writing
  • Module One – Getting Started
  • Module Two – Working with Words
  • Module Three – Constructing Sentences
  • Module Four – Creating Paragraphs
  • Module Five – Writing Meeting Agendas
  • Module Six – Writing E-mails
  • Module Seven – Writing Business Letters
  • Module Eight – Writing Proposals
  • Module Nine – Writing Reports
  • Module Ten – Other Types of Documents
  • Module Eleven – Proofreading and Finishing
  • Module Twelve – Wrapping Up
Bookkeeping & Payroll Management
  • Module One – Introduction
  • Module Two – Basic Terminology
  • Module Three – Basic Terminology (II)
  • Module Four – Accounting Methods
  • Module Five – Keeping Track of Your Business
  • Module Six – Understanding the Balance Sheet
  • Module Seven – Other Financial Statements
  • Module Eight – Payroll Accounting Terminology
  • Module Nine – End of Period Procedures
  • Module Ten – Financial Planning, Budgeting and Control
  • Module Eleven – Auditing
  • Module Twelve – Wrapping Up
Customer Service and Telephone Handling
  • Module One – Getting Started
  • Module Two – Aspects of Phone Etiquette
  • Module Three – Using Proper Phone Language
  • Module Four – Eliminate Phone Distractions
  • Module Five – Inbound Calls
  • Module Six – Outbound Calls
  • Module Seven – Handling Rude or Angry Callers
  • Module Eight – Handling Interoffice Calls
  • Module Nine – Handling Voicemail Messages
  • Module Ten – Methods of Training Employees
  • Module Eleven – Correcting Poor Telephone Etiquette
  • Module Twelve – Wrapping Up
Microsoft Word
  • Module One – Getting Started
  • Module Two – Opening
  • Module Three – Working with the Interface
  • Module Four – Your First Document
  • Module Five – Basic Editing Tasks
  • Module Six – Basic Formatting Tasks
  • Module Seven – Formatting Paragraphs
  • Module Eight – Advanced Formatting Tasks
  • Module Nine – Working with Styles
  • Module Ten – Formatting the Page
  • Module Eleven – Sharing Your Document
  • Module Twelve – Wrapping Up
  • Word for Newbies – Activities
Microsoft Excel
  • Module One – Getting Started
  • Module Two – Opening Excel
  • Module Three – Working with the Interface
  • Module Four – Your First Worksheet
  • Module Five – Viewing Excel Data
  • Module Six – Building Formulas
  • Module Seven – Using Excel Functions
  • Module Eight – Using Quick Analysis
  • Module Nine – Formatting Your Data
  • Module Ten – Using Styles, Themes, and Effects
  • Module Eleven – Printing and Sharing Your Workbook
  • Module Twelve – Wrapping Up
  • Excel for Newbies – Activities
Microsoft PowerPoint
  • Module One – Getting Started
  • Module Two – Opening PowerPoint
  • Module Three – Working with the Interface
  • Module Four – Your First Presentation
  • Module Five – Working with Text
  • Module Six – Formatting Text and Paragraphs
  • Module Seven – Adding Pictures
  • Module Eight – Advanced Formatting Tasks
  • Module Nine – Working with Transitions and Animations
  • Module Ten – Setting Up Your Slide Show
  • Module Eleven – Showtime!
  • Module Twelve – Wrapping Up
  • PowerPoint Essential Activities
Microsoft Access
  • Module One – Getting Started
  • Module Two – Opening and Closing Access
  • Module Three – An Introduction to Databases
  • Module Four – Sharing Data Using Apps
  • Module Five – Working in Your App
  • Module Six – An Introduction to Desktop Databases
  • Module Seven – Performing Basic Table Tasks
  • Module Eight – Working with Fields
  • Module Nine – Working with Table Relationships
  • Module Ten – An Introduction to Queries, Forms, and Reports
  • Module Eleven – Protecting Your Data
  • Module Twelve – Wrapping Up
  • Activities – Microsoft Access for Beginners
Microsoft Outlook
  • Module One – Getting Started
  • Module Two – Opening and Closing Outlook
  • Module Three – Understanding the Interface
  • Module Four – Working with the Message List and the Reading Pane
  • Module Five – Using Message List Commands
  • Module Six – Creating a New Email
  • Module Seven – Managing Email
  • Module Eight – Searching for Items
  • Module Nine – An Introduction to the Calendar
  • Module Ten – An Introduction to Tasks
  • Module Eleven – An Introduction to Contact
  • Module Twelve – Wrapping Up
  • Activities – Microsoft Outlook for Beginners
Recommended Reading
  • Recommended Reading : Office Administration Complete Course
Mock Exam
  • Mock Exam – Office Administration Complete Course
Final Exam
  • Final Exam – Office Administration Complete Course

See related categories

Office Administration Complete Course

£ 319 VAT inc.

The best Other Administrative Skills courses

See all

See all