Office Skills Training
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Class hours
12h
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Duration
1 Year
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
The Office Skills Training course provides a solid foundation for anyone looking to build confidence and capability in a modern business environment. It covers essential office administration skills, including communication, documentation, organisation, scheduling, teamwork, and workplace technology. Learners explore practical techniques to manage tasks efficiently, support colleagues, and maintain smooth day-to-day operations. This makes the course ideal for those aiming to strengthen their office support skills or begin a career in administrative roles.
Through accessible, step-by-step learning, this online training introduces key office procedures, professional etiquette, digital tools, and productivity methods used across UK workplaces. The course also highlights the importance of accuracy, time management, and service quality—core abilities that employers value in roles such as office assistant, administrator, receptionist, and customer support representative.
Whether you are preparing for your first office-based job or seeking to refresh existing skills, this training provides a clear route to becoming more organised, efficient, and workplace-ready. With flexible online learning and structured modules, you can study at your own pace and build essential knowledge that enhances your CV, boosts confidence, and supports ongoing professional development.
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
Develop strong administrative and organisational skills
Improve communication and professional etiquette
Learn how to manage documents and office information
Strengthen digital and IT confidence for workplace tasks
Apply time management techniques for daily workload
Understand key office procedures and responsibilities
This course is suitable for anyone looking to gain or strengthen essential office administration skills. It is ideal for individuals preparing for entry-level roles such as office assistant, administrator, receptionist, or customer service staff. It is also valuable for career changers, job seekers, school leavers, and professionals who want a structured refresher on modern office expectations. The practical nature of the content supports learners who wish to improve their organisation, digital literacy, communication, and teamwork abilities.
The course is designed to be accessible and inclusive, making it a suitable starting point for those with limited experience or those returning to work. It offers clear, easy-to-follow guidance that prepares learners for a wide range of administrative and business environments across the UK.
There are no formal entry requirements to join this course, making it accessible to a wide range of learners. It is suitable for anyone aged 16 or above who wishes to develop practical office skills for personal or career progression. A good standard of English, basic numeracy, and general IT confidence are recommended to support smooth progress through the modules. As the course is delivered online, learners should have access to a device with internet connectivity. These simple requirements help ensure that all participants can fully benefit from the structured, professional training provided.
Upon successful completion of the Office Skills Training, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
This course stands out for its flexible and learner-centred structure, allowing you to study entirely at your own pace. The modules have been designed by experts to reflect real office expectations, modern administrative processes, and the digital skills needed in today’s workplace. Each section focuses on practical knowledge that can be directly applied to common office tasks, making the course highly relevant for those seeking career progression or new opportunities. The training helps boost confidence, strengthen essential skills, and enhance your CV with recognised learning that employers value. Its online delivery means you can fit study time around work, family, and personal commitments with ease.
Yes. The course is designed to be fully accessible to learners with little or no prior office experience. It introduces each topic in clear, manageable steps, ensuring that beginners feel confident from the start. All modules are delivered in simple language and focus on building practical skills gradually. This makes the course ideal for school leavers, career starters, or anyone returning to the workplace who needs structured support.
Completing the Office Skills Training course can significantly improve your employment prospects in administrative and support roles. You will gain essential skills in communication, organisation, digital tools, and day-to-day office operations. These abilities are valued in a wide range of sectors, including business, healthcare, education, retail, and customer services. Adding this certification to your CV helps employers recognise your commitment to professional development and workplace readiness.
The course is delivered entirely online, allowing you to study at a time and pace that suits your schedule. Once enrolled, you receive instant access to all modules, learning materials, and assessments through a secure online platform. There are no deadlines or fixed schedules, giving you complete flexibility to progress when you are ready. This makes it ideal for learners balancing work, family, or other commitments while still wishing to develop valuable office skills.
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Business Writing
- Office IT
- Etiquette
- Time management
- Ms Office
- Personal Assistant
- Communication Training
- Organisational Skills
- Telephone
- Admin Support
Teachers and trainers (1)
One Education
Course Provider
Course programme
This course provides a complete foundation for effective administrative and personal assistant work, beginning with the core duties of a PA and the principles of strong admin support. Learners explore administrative management and essential organisational skills, followed by professional telephone etiquette and clear business writing techniques. The programme also strengthens time management, body language awareness, and overall communication skills, ensuring confident interaction in the workplace. Guidance on managing meetings and practical training in Microsoft Excel further enhance day-to-day efficiency. Together, these modules equip learners with the key competencies needed for a successful administrative or PA role.
COURSE CURRICULUM
- Module 01: Personal Assistant
- Module 02: Admin Support
- Module 03: Administrative Management
- Module 04: Organisational Skills
- Module 05: Telephone Etiquette
- Module 06: Business Writing
- Module 07: Time Management
- Module 08: Body Language and Effective Communication
- Module 09: Meeting Management
- Module 10: Microsoft Excel
Office Skills Training
