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One-On-One Communications

Ed-next

Course

Online

£ 21 + VAT

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Description

  • Type

    Course

  • Methodology

    Online

Communication is the process of transmitting information from one person or place to another. Coaching and counseling are two kinds of one-on-one communications regularly executed in the workplace. Sometimes messages are poorly communicated simply because they are delivered using the wrong communication medium, which is the method used to deliver a message. Most people think they are good listeners, but the reality is that most people, including managers, are terrible listeners; this should be overcome because listening is an important management skill. Managers should also take steps to ensure they are effectively communicating feedback one-on-one to employees.
To effectively manage workflow and worker productivity, managers need to have an understanding of the communication process and how to effectively send and receive messages. This course discusses one-on-one communication techniques used by effective managers.

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Subjects

  • IT
  • Communications
  • Communication Training

Course programme

By the end of this course the learner will be able to:



  • Define communications

  • Describe one-on-one communications

  • Summarize how to choose a communication medium

  • Explain how to actively listen

  • List steps to delivering effective feedback




ed-next is the distance e-learning provider of choice. We’re affiliated to acknowledged online e-learning providers and we deliver over 500 academic, vocational and professional development courses. A recent and very exciting move has been our partnership with the University of Derby to enrol students on its highly respected undergraduate and postgraduate degree courses. As it’s so expensive ed-next’s comprehensive portfolio of courses addresses a huge range of work-based situations and skill levels, as well as academic content where relevant, and we cover all levels and all types of organisation, so there’s sure to be something in our collection that meets your needs. So why not come with us on an exciting journey of discovery, challenge, and personal improvement, with benefits for you, your career and your organisation.

Additional information

All materials are included in this course.

See related categories

One-On-One Communications

£ 21 + VAT

The best Other Communication Skills courses

See all

See all