Operations and Process Management

General Information

Operational and process management is essentially about transforming inputs into outputs. Whatever kind of job and whatever sector of industry you work in, you''ll have inputs of some kind, whether it''s raw materials or information. And you''ll have something you need to deliver - an output. Doing this effectively is the key to efficiency in the workplace and the profitability of your organisation. This course shows you how.
The course introduces you to some of the key concepts relating to Operational & Process Management. By the time you''ve completed it you''ll be able to define a process that will enable you to manage your operation effectively.
You''ll also be familiar with the measures used to determine whether the process is working or not. And if not, you''ll know what to do to improve and then evaluate it.
Outline and Learning Objectives

On completion of this course you will be able to:

• Understand what operations & process management is
• Know about forecasting & stock control techniques
• Know how to use PDCA to improve operations/process

Course Modules

• Elements of Operations and Process Management
• Improving your Operations and Processes

What''s Involved
Online
How Long Does It Take?
9 Hours
Course Level
Level 3