Outlook Level 1

IT Training Solutions Limited

Short course

In Washington

£ 195 + VAT

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Description

  • Type

    Short course

  • Level

    Beginner

  • Location

    Washington

  • Duration

    1 Day

This course provides the delegate with the skills needed to start sending and responding to email in Microsoft Office Outlook, as well as maintaining the calendar, scheduling meetings, and working with tasks and notes.

Facilities

Location

Start date

Washington (Tyne and Wear)
See map
Suite 13, Vermont, House Concorde, NE37 2SQ

Start date

On request

About this course

Delegates should have some working knowledge of using a Windows based PC or they should have completed the Introduction to Windows course. Delegates should feel at ease performing tasks such as arranging, sizing and switching between Windows. Previous use of a keyboard and mouse is assumed for this course.

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Course programme

Course Overview

This course provides the delegate with the skills needed to start sending and responding to email in Microsoft Office Outlook, as well as maintaining the calendar, scheduling meetings, and working with tasks and notes.
Prerequisites
  • Delegates should have some working knowledge of using a Windows based PC or they should have completed the Introduction to Windows course.
  • Delegates should feel at ease performing tasks such as arranging, sizing and switching between Windows.
  • Previous use of a keyboard and mouse is assumed for this course.


Objectives


    Delegates will be able to :
  • Open Outlook to send an email to multiple contacts, and confirm when the email was read
  • Create a new folder to store emails from a particular person or group
  • Customise Outlook so that your signature and background show on all new emails
  • Create an appointment to arrange a team meeting, check the availability for all the people attending the meeting
Follow on Courses
  • Outlook Level 2
Training Options
  • Bespoke course (a course written to your specific needs) at your company office throughout the UK, at our training venue or at an independent location, convenient to you
  • Private course at your company office throughout the UK, at our training room or at an independent location, convenient to you
  • Scheduled public course at one of our training venues
Whats Included
  • 12 Months telephone and email support
  • 1 delegate per computer
  • Comprehensive colour course manual and exercises
  • Use of a Modern Training suite with 19 inch flat screen monitors
  • Lunch (When at our training venue)
  • Refreshments (When at our training venue)
  • Relaxed refreshment area at our training room
Course Content
The 'Outlook' main window
  • Finding information and items
  • Explanation
  • Displaying and hiding toolbars
  • How to start and exit Outlook
Getting assistance with outlook
  • Using help and the office assistant
Viewing and managing mail
  • Recalling a message sent in error
  • Storing mail messages in folders
  • Printing and saving attachments sent to you
  • Creating, editing and adding attachments, e.g. Word documents
  • Sending mail with and without the address book
The address book
  • Adding and removing entries from an address book
  • Creating an address book
The calendar
  • Arranging a meeting via email
  • Checking other peoples availability
  • Recurring appointments
  • Creating, printing and deleting personal appointments
  • Displaying a calendar
The task list
  • Sorting and arranging tasks
  • Assigning a task to some one else via email
  • Marking tasks as complete
  • Creating, editing, printing and deleting tasks
Keeping contacts
  • Sorting contacts
  • Finding a contact
  • Creating, editing, printing and deleting a contact
Using outlook notes
  • Changing the look of notes
  • Sending notes via email
  • Creating, editing, printing and deleting a note
Using events (activities that lasts 24 hours or longer)
  • Displaying events in your calendar
  • Creating, editing and deleting an event
  • Explanation of an event
Folders and deleting items
  • Moving and copying items between folders
  • Viewing the items of folders
  • Creating, editing and deleting a folder
Deleted items
  • Permanently deleting items in the deleted items folder
  • Recovering items from the deleted items folder

See related categories

Outlook Level 1

£ 195 + VAT

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