Outlook Training Courses | Microsoft Outlook Training

Who Should Attend the Course?

New, intending or existing users of Microsoft Outlook 2010 who want to master the basic features and learn best practice in order to become more productive in their communications and organisation. Delegates should be proficient in using a PC with the Microsoft Windows operating system, but no prior experience with Microsoft Outlook is required.

Course Outline

What's new in Outlook 2010

Using the Outlook 2010 Ribbon

Getting Started

The program window

The Help system

The To-Do Bar

E-mail

E-mail accounts

E-mail messages

Handling messages

Previewing, Opening and Saving attachments

Printing messages

Address Books

E-mail and Contact Management

E-mail management

Contact management

The master category list

Tasks

Working with tasks

Managing tasks

Appointments and Events

Working with appointments

Modifying appointments

Working with events

Time Zones

Calendar Snapshots

Meeting Requests and Responses

Working with meeting requests

Managing meeting requests

Handling meeting responses

Customizing Outlook

Personal folders

The organize panel

Signatures

Voting buttons

Interacting with the internet