Outstanding Performance Management

Course Aims
This intensive 2- day course focuses on how to become an outstanding performance manager with a performance driven mentality. Participants will establish their own business and personal agenda for driving performance and bring clarity to their role of "performance manager". The course will be highly interactive, with participants being introduced to leading edge tools and approaches to explore real performance management situations and work towards outstanding results.
Who Should Attend?
This course has been designed for existing managers who have some experience of people management and now need to drive and manage performance to outstanding levels.
Course Outline: Outstanding Performance Management
My Role as a Manager of Performance
· Identifying good and poor performance · Your responsibilities as a manager · Identifying key skills of performance management
Developing a dynamic leadership style
· Identifying appropriate styles of leadership · Applying the right styles for your team · Managing performance through change
Developing high team performance
· Exploring the dynamics of a high performing team · Communicating your vision · Encouraging the right values and behaviours
Motivating for results
· Influencing individual behaviour · Tapping into personal drivers · Identifying persuasion techniques
Holding People Accountable for Performance
· Challenging motivation and capability · Tackling performance reviews · Setting remedial targets and development plans
Learning Outcomes
By the end of this course delegates should expect to have:

Increased ability to motivate, influence and persuade others

Increased focus on the needs of poor and strong performers

Heightened ability to create the correct environment for strong performance

Added value from customer relationships

The basis for development of a dynamic leadership style

Increased retention of high performing and high potential staff