Performance Management
Course
In Cardiff
Description
-
Type
Course
-
Location
Cardiff (Wales)
-
Duration
2 Days
-
Start date
Different dates available
Delegate pack consisting of course notes and exercises Manual Experienced Instructor Refreshments
Facilities
Location
Start date
Start date
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 8 years
Subjects
- Leadership
- Management
- Performance Management
- IT
- Performance
- IT Management
Course programme
Introduction
This practical two-day course will provide delegates with the essential skills and knowledge to manage and motivate other people to achieve their best performance.
You will explore the link between high performing individuals, teams and their business. You will develop your feedback skills, handling difficult or demotivated people and learn to celebrate success.
After course completion you will be able to:
- Understand the link between effective performance management and business results.
- Monitor and measure performance against agreed goals.
- Run regular appraisal meetings to encourage staff to reach agreed goals and pick up any development opportunities.
- Confidently deal with difficult performance issues positively for all involved.
- Recognise when to give formal and informal motivational feedback.
Pre-Requisites
- There are no pre-requisites required prior to attending this course.
- However, you will be asked to think about the way appraisals and performance is currently handled in your workplace, what you like and dislike and specific situations you would like to discuss on the training course.
Who Should Attend
- This course is recommended for line managers who have performance coach responsibilities (evaluating and managing others’ work) and need to help people achieve their potential.
Course Content
The Value of Performance Management
- Defining performance management - what it is and why it matters
- The benefits of effective performance management
- Looking at common reasons for underperforming
- Exploring your role as a performance manager and coach – how to get the best from others
- Setting clear expectations, SMART and behavioural objectives
Managing and Motivating for Individual Performance
- The link between motivation and performance including practical approaches for managing differing performance levels
- Identifying your personal leadership and coaching style
- Changing your personal leadership style to get the most from the individual performer
- Improving and developing performance
- What to do when the performance plan doesn’t work
- Creating and implementing opportunities for learning based on personal styles
- Praising and celebrating good performance
- The performance coach – spotting opportunities and keeping it informal and positive
- Celebrating success
- Monitoring and evaluating performance (gathering performance data and evidence)
- Providing clear and motivational feedback on a regular basis to improve individuals’ daily performance
- Encouraging self-appraisal and review
Managing Under-Performers
- Identifying what constitutes poor performance
- Handling difficult people in a fair and confident manner – encouraging them to find solutions and take ownership
- Understand disciplinary and grievance procedures
- Understand your role in grievance and disciplinary situations
Personal Development
- Formulating an action plan
Additional information
- Recommended for line managers who have performance coach responsibilities
- Develop knowledge on defining performance management
- Provides candidates with the benefits of effective performance management
- GUARANTEED LOWEST PRICE IN THE INDUSTRY
- Gain an understanding of the link between motivation and performance
- Courses delivered by world class training instructors in luxury venues
- Performance Management includes material and manuals
- Book Online or Call 01344 203999 to speak to a training advisor today
Performance Management