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Personal Development Courses Lancashire
- Course
- Manchester
- 1 Day
...your thinking thoroughly and rationally: The course includes: Resolving conflict rationally and effectively Conflict Styles The 'Interest-based rational...
- Training
- Manchester
- 1 Day
...What does the course involve: Verbal Communication Nonverbal Communication Informal Communication Formal Communication Body Language Applying practical...
Similar training online and classroom-based
- Course
- Online
- Different dates available
- 9h
...that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills... Learn about: Defining Buying Motives, Customer Service, Call Centre...
- Course
- Distance Learning
- Advanced
- November
- 400h
...the workforce – and by extension the entire business – cannot achieve its full potential. Management and leadership are two very different concepts... Learn about: Leadership and Management, Leadership & Management, Management Control...