Pink Elephant Training courses

...Consider different methods for establishing confidence and reassurance as a presenter. Distinguish between; lecturing, tutoring, teaching and demonstrating...

...been the biggest blessing or the biggest curse depending on how it is used. Most people use it badly .Too much information, words flying in from all directions...

...listening The 3 different ways of receiving information Learning outcomes Which is the most important ingredient to effective communications?...

...using a mix of behavioral science and good management techniques covers: The Ten most common types of difficult behaviour - including the top 3 and...

...accompanies the course. Candidates will be introduced to the 8-point plan for creating impact, how to take effective messages, as well as the importance of the verbal handshake...

...undoubtedly a complete waste of time. Those that don't have structure or focus are equally wasteful and those seen as simply a collection of talking heads...

...days are currently lost each year as a result of mental health problems and stress with an estimated direct cost to UK industry of over £5 billion...

...(including How to avoid death by PowerPoint) How to involve the group - defining effective feedback Ice breakers and fun areas Dealing with questions...

...How to developing a winning team - Together Everyone Achieves More All businesses rely on people working together to achieve its stated aims and objectives...

...picture and body language over the phone Telephone behaviour - call preparation, cue cards v scripts the verbal handshake and standards to aim for The selling process...

...1.Know the key elements of the Health & Safety at work act. 2. Be able to Identify key hazards and understand the principles of risk. assessment...