Pitman Training Milton Keynes courses

...Designed for:Those who wish to learn a well-known shorthand method quickly in order to work in administration or possibly as a journalist Prerequisites...

...a key element to a working role. Benefits ·Revised core shorthand skills. ·Preferential to training on completely new shorthand system. ·A wide choice...

...competent keyboarding (at least 40 wpm), good letter layout and office practice skills. Objectives:To give an introduction to the work, responsibilities...

...·Lesson Four - Including: Using Internet Explorer to connect to the Internet, Entering a URL and loading the corresponding web site, Using hyperlinks to navigate a web site...

...inserting embedded and linked objects, updating links, using paste special, importing a file from Excel to create a chart. · Module Three - Including...

...Including: The role of the book-keeper, the difference between capital, assets and liabilities, the dual effect of transactions and the double entry system...

...to achieve greater accuracy and clarity · Keeping your documents short and simple · Visual impact and formats: letters; memos; faxes; covering letters...

...emotions · Keeping calm · Calming the upset customer · Phrases likely to upset · Getting the problem solved · Things you would change...

...of the course ·The opportunity to gain a Pitman Training Certificate Course Content ·The Agenda: Informal Formal Chairperson's Agenda ·The Meeting...

...as if they are the only one you are speaking to · The skills involved in delivering a short but effective presentation · Writing for the ear · How to make...

...· What do your customers want? · How to make Customer Care exceptional · Customer Expectations · How good is good enough? · Building a positive environment...

...· The key points of a successful interview. · Following up the interview appropriately. · Increasing your confidence before, during and after the interview...

...learnt on this course will be successfully applied in the workplace ·The opportunity to gain a widely recognised Pitman Training Certificate Course Content...

...and questioning techniques · How to sound confident and helpful · Understanding the customer needs · Handling awkward situations and calls · Taking messages...

...and application of the key responsibilities involved in this job role ·A personalised workbook with exercises, individual notes and a concise personal...

...Designed for: Those who wish to gain practical tips to deal with their own or their manager's working day. It is designed to be run in an instructor-led...

...·Those who want a Level 2 touch-typing qualification. Prerequisites: Some familiarity with Windows would be useful. Objectives: The ability to touch type accurately...

...Numberic Keypad Lessons, Accuracy Challenge, Speed Challenge, Advanced Challange, "The Planets" The course lasts up to 15 hours, although the actual duration...

...Keypad Lessons, Accuracy Challenge, Speed Challenge, Advanced Challenge and 'The Planets'. The course lasts up to 40 hours, although the actual course...

...Benefits · Achieve optimum results in every interpersonal transaction and thus improve work effectiveness. · A wide choice of training locations offering...