Pitman Training Milton Keynes courses

...write up to 40 wpm Benefits ·Know the theory of Teeline shorthand and be able to write up to 40 wpm ·Be able to use in order to practise on a regular basis...

...·A wide choice of training locations and times, and the flexibility and value of self-study training methods that allow for different learning speeds and styles...

...practice and structure of the Wills and Probate Department in a legal office Benefits ·Develop an awareness of the workings and structure of a Wills...

...·Lesson Two - Including: Using Windows XP Help and Support, Creating folders, Copying, moving and deleting fles, Permanently deleting files from the Recycle...

...inserting embedded and linked objects, updating links, using paste special, importing a file from Excel to create a chart. · Module Three - Including...

...Including: purpose of an Analysed Sales Day Book, making postings to the General Ledger and Sales Ledger, understanding why Returns Day Books are...

...Course Content · Different types of letters · Problems in replying to letters: 'bad' examples; ineffective communications · Identify the steps to developing...

...· What do your customers want? · How to make Customer Care exceptional · Customer Expectations · How good is good enough? · Building a positive environment...

...Designed for:Individuals who are involved in organising meetings and taking minutes. Prerequisites:Secretarial/PA Skills Objectives:To convey an understanding of the agenda...

...as if they are the only one you are speaking to · The skills involved in delivering a short but effective presentation · Writing for the ear · How to make...

...· What do your customers want? · How to make Customer Care exceptional · Customer Expectations · How good is good enough? · Building a positive environment...

...Benefits · Development of a strong technique for creating your best impression at interviews and achieving successful results. · A wide choice of training...

...better understanding of how to perform as a manager or supervisor in the workplace ·Workbook with exercises and individual notes to ensure that the skills...

...Benefits · Increased work effectiveness for individuals through better understanding and application of the key responsibilities involved in this job role...

...with difficult people ·Developing a personal action plan...

...· How to establish short and long term goals to achieve results. · How to delegate effectively. · Identifying the difference between proactive and reactive working...

...accurately at around 20-40 words per minute, depending on learner commitment. · Increased work performance for anyone using a PC. · Essential preparation...

...training · The ability to type accurately at around 30-60+ words per minute. · The course includes a specially designed workbook to complement the software program...

...the Gold award during their 6 attempts may still gain the Bronze (20 wpm) or Silver (40 wpm) award. · Comprehensive, easy to understand accuracy and speed feedback...

...assertive and submissive behaviour. · Adapting behaviour styles: stages of successful personal behaviour change; goal setting. · Developing an assertive attitude...