The Power of Quality Auditing

Course

Inhouse

Price on request

Description

  • Type

    Workshop

  • Methodology

    Inhouse

  • Duration

    1 Day

Any company registered - or seeking registration - to ISO 9000 must have trained internal quality auditors. This one day programme addresses a vital topic that is often overlooked - the education of management and senior staff on how to provide an environment in which the audits become a powerful force for business improvement. Suitable for: Anybody (especially managers and supervisors) wishing to understand the role that internal quality auditing plays in business improvement. Knowledge of ISO 9000 is not assumed.

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Course programme

The power of quality auditing the basic business principles for managers, quality managers and senior staff
Features
· what does auditing actually mean?
· how to motivate auditors
· the relation between auditing and business objectives
· why 'non-conformities' are often good news
· how audits generate management information
· why auditors must listen.
Format

· one day programme · highly interactive
· related to each delegate's own business.

Benefits
· a supportive management environment in which internal quality auditors can contribute fully to meeting the organisation's business objectives
· improved ability to sell the business rationale of quality auditing to management, colleagues and staff.

The Power of Quality Auditing

Price on request