The Power of Quality Auditing
Course
Inhouse
Description
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Type
Workshop
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Methodology
Inhouse
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Duration
1 Day
Any company registered - or seeking registration - to ISO 9000 must have trained internal quality auditors. This one day programme addresses a vital topic that is often overlooked - the education of management and senior staff on how to provide an environment in which the audits become a powerful force for business improvement. Suitable for: Anybody (especially managers and supervisors) wishing to understand the role that internal quality auditing plays in business improvement. Knowledge of ISO 9000 is not assumed.
Reviews
Course programme
Features
· what does auditing actually mean?
· how to motivate auditors
· the relation between auditing and business objectives
· why 'non-conformities' are often good news
· how audits generate management information
· why auditors must listen.
Format
· one day programme · highly interactive
· related to each delegate's own business.
Benefits
· a supportive management environment in which internal quality auditors can contribute fully to meeting the organisation's business objectives
· improved ability to sell the business rationale of quality auditing to management, colleagues and staff.
The Power of Quality Auditing