Presenting Your Product/Service
Training
Inhouse
Description
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Type
Training
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Methodology
Inhouse
Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched-on and capable people that you will deliver on your organisation's promises. Our accessible bite-sized sessions provide the essential skills, knowledge and understanding needed, not only to present and preserve an excellent reputation, but to shine and go that extra mile.
Reviews
Course programme
Course review:
Learn how to personalise your sales pitch and match customer needs with the right information about your product or service through our bite sized training course.
Overview:
- Using positive language
- Features tell, benefits sell
- Using emotive words in your sales pitch
- Personalising your pitch to the customer
- Skills practice
For more information on our customer service training courses please visit our website.
Presenting Your Product/Service