Principles of Care
Short course
In Chester
Description
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Type
Short course
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Location
Chester
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Duration
1 Day
Our Principles of Care training course introduces or revisits the values that underpin work with service users and takes cognisance of the social care induction framework for Wales or England and the Dignity in Care agenda.
Facilities
Location
Start date
Start date
Reviews
Course programme
Our Principles of Care training course introduces or revisits the values that underpin work with service users and takes cognisance of the social care induction framework for Wales or England and the Dignity in Care agenda. It can form part of a social care worker’s induction training or can be used as a refresher for more experienced staff.
By the end of the course trainees will have:
*Considered what values underpin our work with service users, including equality of opportunity
*Explored the meaning and application of confidentiality in the workplace
*Applied good practice in communicating with service users
*Considered the relationship with service users and its limitations/boundaries
Illustrative Content
Consider what values underpin our work with service users, including equality of opportunity
This section will allow the participants to consider the things they value in their everyday life; the impact of loss of the things they value; what are the common professional values we need to consider and how do we apply them in the workplace.
Issues around equal opportunities will be considered in exploring how stereotyping and prejudices effect service provision, especially when they become collective approaches adopted by organisations.
Apply good practice in communicating with service users
This section will explore what we mean by communication, the taken for granted nature of our communication processes and its effect on how we communicate with service users. Verbal, non verbal and behavioural communication will be explored alongside listen skills techniques to avoid assumptions about individuals and/or their circumstances. Record keeping will be considered in terms of the importance of evidence based recording and the impact of data protection legislation.
Principles of Care