PRINCIPLES OF COMMUNICATION

Principles of Communication Training Online is designed to promote effective communication skills and develop understanding of a service user’s needs in the social care setting or as part of the interaction with others, whatever the method of communication they use. This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal.