Principles of Management Certificate Level 3
Vocational qualification
Online
Description
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Type
Vocational qualification
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Methodology
Online
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Class hours
120h
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Duration
6 Months
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Start date
Different dates available
In order to meet the challenges of an increasingly challenging global economy, today's managers require a variety of different skills and competencies.
The Management Certificate QCF has been developed to provide management knowledge and skills to both individuals employed in this role or who are new to the area. The NCFE Certificate in Management QCF Level 3 has been accredited by the qualifications regulators for England, Wales and Northern Ireland, and is part of the Qualifications and Credit Framework (QCF).
Our courses are available to students worldwide whether you’re looking to build on existing skills, update your expertise in a particular area, or gain a competitive edge in the job market.
This home learning qualification provides learners with the knowledge they would need to work in a Management role.
Facilities
Location
Start date
Start date
About this course
On this course you will:
This qualification provides learners with the knowledge needed to work in a Management role. The Management Certificate RQF qualification has been developed to provide management knowledge and skills to both individuals employed in this role or who are new to the area. Learners will have the underpinning knowledge required to work in management roles across a range of business settings. Learners will have knowledge of management and leadership performance, covering areas such as implementation of information systems and how to develop professional networks.
Our qualifications are available to students worldwide whether you’re looking to build on existing skills, update your expertise in a particular area, or gain a competitive edge in the job market. By completing this qualification you will have shown a very high level of understanding which can help when applying for jobs or achieving a promotion.
Provided with all the necessary knowledge and understanding to work in a management role.
Increase your knowledge and understanding of business management.
Develop a range of skills and techniques, personal qualities and attitudes essential for successful performance in working life.
In order to meet the challenges of an increasingly challenging global economy, today's managers require a variety of different skills and competencies.
You don't need any prior skills in the subject area to start this course.
At the end of this course successful learners will receive a Level 3 NCFE certificate of achievement.
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Subjects
- Management
- Risk Assessment
- Risk
- Staff
- Coaching
- Leadership
- IT
- Performance
- Customer Service
- IT risk
- Team Training
- IT Development
- IT Management
- Skills and Training
- Relationships
Course programme
Mandatory units
1. Key principles of management and leadership
- Understand differences between leadership and management
- Understand the importance of promoting quality in the workplace
- Identify key issues of leadership and how to implicate this within your workplace
- Understand the importance of management and leadership
- Understand how to assess career and personal goals
- Understand the importance of having a personal development plan to improve own management and leadership performance
3. Managing the delivery of customer service
- Know how to manage the delivery of customer service
- Understand how to improve the customer experience
- Understand how to improve customer service delivery
- Understand how to recruit staff
- Be able plan for human resource requirements
- Be able to review the recruitment process
- Understand the importance of conducting staff appraisals
- Understand how to evaluate work performance
- Know how to provide learning and development objectives for staff
- Understand the importance of conducting staff appraisals
- Understand how to evaluate work performance
- Know how to provide learning and development objectives for staff
- Know the importance of financial information
- Be able to develop budgets
- Understand how costs are used in making pricing decisions
- Understand how to plan projects
- Be able to implement projects
- Understand how to manage projects to conclusion
- Know the characteristics of productive working relationships between a team leader and team members
- Know how to develop working relationships with team members
- Understand how to maintain working relationships with team members
- Understand the need for risk assessment in health and safety in the workplace
- Be able to assess risk to your team
- Understand ways in which the risk assessment process could be improved
- Understand how to support team members to implement ideas
- Know key learning theories
- Be able to use coaching skills to develop team members
- Be able to develop a coaching plan
- Understand why organisations implement environmental and ethical policies
- Be able to evaluate the impact of work activities on the environment
- Know about management activities used to improve environmental performance
- Be able to monitor operational compliance with ethical policies
- Understand organisational policies regarding use of physical resources
- Understand how to obtain agreement for purchase of physical resources
- Understand how to obtain specified physical resource requirements
- Know how to evaluate suppliers
Each unit is followed by a written tutor marked assignment (TMA), which is submitted and then marked by your tutor. You will not be required to take an external exam.
Principles of Management Certificate Level 3