Project Management People Skills

Course

In London, Crowthorne, Reading and 3 other venues

Price on request

Description

  • Type

    Course

  • Methodology

    Inhouse

Build and maintain relationships with others throughout the project life cycle. Identify their own and others' interpersonal management styles and recognise importance of using appropriate styles with project stakeholders to manage projects effectively. Understand Motivational Value Systems and be able to apply them to build commitment amongst project participants. Understand what motivates people and be able to create a more motivating environment. Use a framework to understand personal and organisational sources of influence and influen. Suitable for: This course is for people who manage all or part of projects and will develop the knowledge, skills and awareness to achieve greater success by improving their interpersonal relationships. The course is a mixture of personal reflection, discussion and input from the trainer with practical exercises and role plays to practice techniques in a supportive environment.

Facilities

Location

Start date

Crowthorne (Berkshire)
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11 Salamanca, Wellington Park, Crowthorne, Berkshire,, rg456ap

Start date

On request
London
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No 1 Liverpool Street London Ec2m 7qd United Kingdom

Start date

On request
Maidenhead (Berkshire)
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SL6 8BE

Start date

On request
Reading (Berkshire)
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400 Thames Valley Park Drive Thames Valley Park Reading, RG6 1PT

Start date

On request
Slough (Berkshire)
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SL2 5AG

Start date

On request
Windsor (Berkshire)
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SL4 1YB

Start date

On request
See all (6)

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Reviews

Course programme

Who would benefit from this programmeThis course is for people who manage all or part of projects and will develop the knowledge, skills and awareness to achieve greater success by improving their interpersonal relationships. The course is a mixture of personal reflection, discussion and input from the trainer with practical exercises and role plays to practice techniques in a supportive environment.Learning outcomesAt the end of this programme you will be able to:

  • Build and maintain relationships with others throughout the project life cycle
  • Identify their own and others’ interpersonal management styles and recognise importance of using appropriate styles with project stakeholders to manage projects effectively
  • Understand Motivational Value Systems and be able to apply them to build commitment amongst project participants
  • Understand what motivates people and be able to create a more motivating environment
  • Use a framework to understand personal and organisational sources of influence and influencing style and develop an influencing plan
  • Identify, diagnose and resolve conflict
  • Have improved their communication skills
  • Negotiate more effectively
  • Give effective feedback on positive performance and on areas where there are performance problems

Topics Include

Day One

Introduction

Brief introductions by the delegates and

the trainer

What is different about the ‘Project’ environment?

Characteristics, problems, the project life cycle and management responsibilities

Identifying Stakeholders

Typical stakeholders and their characteristics

Building relationships with stakeholders


Strength Deployment Inventory ®

A self-perception questionnaire to identify delegates’ own Motivational Value System and to understand others’

How to motivate and achieve commitment from project participants

Motivating Stakeholders

What motivates people? Identifying ways of motivating people through appropriate task selection &

recognition


Influencing Stakeholders

The power and attitude of stakeholders

A model for influencing, making use of Motivational Values

Developing an influencing plan

Day Two

Review of Day One

An opportunity to reflect on and

consolidate learning from day one

Conflict Management

What is conflict and where does it arise in projects?

Positive and negative aspects of conflict

Using the SDI to identify conflict

Methods of conflict resolution

Communication Skills

Understanding the process of communication

The effective use of questions and listening skills

Negotiation Skills

How to prepare for and conduct a win-win negotiation

Performance Management

A model for managing performance

Establishing development needs

Giving feedback

Final Review and Action Planning

An opportunity to establish action plans for implementing the course content and to identify further development needs

Project Management People Skills

Price on request