Project Management Tools and Techniques

Principles of project management. Forming a project plan - Critical success factors

Preparation of project budgets. Cash flow analysis

Effective use of tools and techniques. Gantt charts – Milestones - Critical path analysis

Appraising computer based project management information systems

Process mapping. Business process re-engineering - The process model - Practical advice in the mechanics of mapping - Process benchmarking

Building successful project teams. Communication and group decision-making - Cross functional teams - Roles within a team - Team motivation

Project monitoring and project change control. Responding to problems

Change management. Psychology of change - Stress management - The stages of change

Effective ways of dealing and negotiating with contractors

Directing and evaluating the project planning process

Creating and assessing budgets
Innovative problem-solving
Conducting financial analyses
Effective project management
Managing stress and succeeding under pressure
Successful decision-making skills
Identifying and managing change
Applying motivational tools and techniques
Building dynamic teams