Protocol and Travel Management – Level 2
Short course
In London
Protocol and travel management in the promotion of the positive corporate image of your organisation!
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Type
Short course
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Level
Intermediate
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Location
London
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Duration
1 Week
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Start date
November
other dates
Emagister adds to its catalogue a new programme that will help you revise, refresh and develop qualities and skills for efficient protocol and travel management!
The Level 2 of the Protocol and Travel Management course, teaches you how to develop and promote corporate profile and reputation, achieving a strategic vision of your organisation.
Furthermore, you will strengthen relationships and develop powerful communication skills to reduce the impact of unexpected emergencies and crises.
After this programme, you will be able to create realistic budgets and control costs, but also plan and organise national and international travel and accommodation for your staff when they are travelling and for visitors to your country, everything to ensure that meetings at home and abroad achieve objectives.
Are you ready to become an expert in Protocol and Travel Management? Visit emagister.co.uk for further information!
Facilities
Location
Start date
Start date
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 15 years
Subjects
- Corporate Values
- Travel management
- Meetings
- Communication Skills
- Communication Training
- Protocol Managers
- Monitoring
- Management
- Management Staff
- Supplies
- Corporate Approaches
- Organisation
- Effectiveness
- External Suppliers
- Role and Responsibilities
- Relationship Building
- Relationship Management
- Building a Team
Course programme
- Protocol and travel management in the promotion of the positive corporate image of the organisation and helping to achieve vision and mission
- Monitoring the effectiveness of the function
- Managing the range of external suppliers
- Resources required to manage the function efficiently
- Role and responsibilities of the function communicated internally
Building and Maintaining Strong Relationships
- Principles of durable relationships
- Building strong relations with your internal clients; suppliers, agents and contacts
- Building relationships with Embassies and Missions
- Cultural etiquette in business, social, entertaining, dress, giving and receiving presents
- Promoting cross cultural understanding of history and traditions
Communication Skills Required
- Qualities required: questioning and active listening
- Dealing with difficult people
- Negotiating win-win deals with suppliers, agents and contacts while maintaining relationship and quality of service
- Communication in a crisis, emergency or disruption
- Turning complaints into opportunities
Meetings at Home and Abroad
- Pre-meeting preparation including seating, interpreters, and timings Chairing, participating and preparing agenda
- Order of dignitaries for entering a room, introductions, talking and making presentations
- Conflict resolution, decision-making and problem-solving
Risks – Disruption to Travel: Pro-active Management
- Identification, evaluation and management of threats and risks
- Creating contingency plans for emergencies
- Disaster recovery planning, implementing and practice
- Ensuring continuity throughout disruption
- Planning for unexpected crises
Protocol and Travel Management – Level 2