Quality Management and Strategic Training - ISO 9001

Course

Online

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Special Emagister price

£ 9 £ 425 VAT inc.

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Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Online

  • Class hours

    10h

  • Duration

    1 Year

  • Online campus

    Yes

Quality Management and Strategic Training – ISO 9001 provides a detailed introduction to quality systems, continuous improvement, and effective organisational performance. This course explains how ISO 9001 principles work in practice, helping learners understand how organisations maintain standards, control processes, and enhance customer satisfaction. It covers quality planning, documentation, audits, risk-based thinking, and the role of leadership in a quality management system.

Learners will explore key ISO 9001 concepts, including process approach, corrective actions, internal audits, and quality control tools. Real-world scenarios demonstrate how quality standards are applied across industries, from manufacturing and logistics to service environments. The course also highlights how quality management supports consistency, efficiency, and long-term strategic goals.

By completing this training, learners will develop the confidence to contribute to quality improvements within their workplace. The skills gained are valued across many sectors, making this a valuable addition to any CV. Whether learners want to improve operational performance, prepare for an audit, or support quality accreditation within their organisation, this course provides clear, practical knowledge aligned with ISO 9001 best practice. Study online at your own pace and gain a recognised CPD certification.

Important information

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About this course

Understand ISO 9001 principles and terminology
Apply a process-based approach to quality management
Support internal audits and continuous improvement
Create and maintain quality documentation and procedures
Identify risks, non-conformance and corrective actions
Contribute to quality planning and customer satisfaction

This course is ideal for anyone involved in quality management, compliance, operations, or organisational improvement. It suits those working in manufacturing, logistics, administration, healthcare, education, service industries or any environment where quality standards are important. Professionals who want to support ISO 9001 within their team will find this course especially valuable.

It is suitable for supervisors, team leaders, quality coordinators, office staff, and people seeking to enhance their understanding of quality systems for career progression. It also supports learners preparing for internal audit roles or those wishing to contribute more effectively to strategic quality planning.

The course is accessible to beginners and those with some experience. No previous knowledge of ISO 9001 is required, making it a strong starting point for anyone interested in quality management. Learners completing this course can apply their new skills immediately to improve processes, reduce errors, and support better organisational performance.

There are no formal entry requirements for this course. It is suitable for learners aged 16 and above who wish to develop knowledge of quality management and ISO 9001 standards. A good level of English, numeracy, and basic IT skills is recommended to ensure a smooth learning experience. All course materials are delivered online, so learners will need access to a device with an internet connection. The content is presented clearly, making it suitable for beginners as well as those with workplace experience.

Upon successful completion of the Quality Management and Strategic Training – ISO 9001, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.

This course offers a flexible way to learn about quality management and ISO 9001. Learners can study at their own pace, making it easy to balance training with work or personal commitments. All modules are expertly designed to ensure the content is accurate, relevant, and aligned with quality standards.

The training focuses on practical understanding that can be used in real workplace situations. It helps learners build confidence when dealing with audits, procedures, documentation, and continuous improvement. Completing the course enhances employability, supports career development, and adds valuable skills to any CV. The knowledge gained can be applied across many industries, making this course a strong choice for anyone interested in quality management.

No. The course is designed for learners at all levels, including complete beginners. The content explains ISO 9001 principles in simple, clear language and breaks topics into manageable sections. Examples and scenarios help learners understand how quality systems work in real organisations. You can study at your own pace and revisit any section as needed, making it suitable for those with no previous experience.

Knowledge of ISO 9001 is valued across many industries, including manufacturing, logistics, administration, healthcare, and services. Completing this course shows that you understand how quality systems work and can support improvements, audits, and documentation. Learners can apply these skills to improve processes, reduce errors, and enhance customer satisfaction. Adding this certification to your CV can strengthen applications for roles in quality assurance, compliance, operations, coordination, or supervisory positions

The course is delivered entirely online, allowing you to learn from anywhere with an internet connection. All modules are self-paced, so you can start and finish at your convenience. The platform is designed to be easy to use, and all learning materials are available 24/7. You can log in from a computer, tablet, or mobile device. There are no fixed schedules, and assessments can be completed when you feel ready.

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Reviews

This centre's achievements

2019

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 7 years

Subjects

  • Strategic Management
  • Risk
  • Quality Audit
  • Quality Systems
  • Process management
  • ISO
  • ISO Quality
  • ISO 9001
  • Leadership
  • Audit
  • Approach
  • ISO Audit
  • Quality Training
  • Quality Process
  • ISO certification

Teachers and trainers (1)

One Education

One Education

Course Provider

Course programme

The Quality Management and Strategic Training – ISO 9001 provides the knowledge and tools to implement and maintain a quality management system in line with international standards. The course covers ISO 9001 principles, documentation, audits, continuous improvement, risk-based thinking, process control, and customer satisfaction. Learners explore how to analyse performance, manage non-conformities, and align operations with business goals. The training also highlights leadership, communication, and strategic planning to support organisation-wide quality. Ideal for managers, supervisors, and quality professionals, this course helps organisations achieve consistency, efficiency, and compliance through structured quality management practices.

Course Curriculum

  • Course Structure
  • Critical Definitions
  • Who is Responsible
  • Quality Management Principles
  • Major Changes
  • Process Approach
  • Context of the Organization
  • Quality Objectives
  • Performance Evaluation
  • Now What
  • Helpful Tools

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Quality Management and Strategic Training - ISO 9001

Special Emagister price

£ 9 £ 425 VAT inc.