Role Play for Improving Workplace Communication

Short course

In London

Price on request

Description

  • Type

    Short course

  • Location

    London

Suitable for: Businesses with individuals needing to understand and respond effectively with different behaviours: Sales team. HR departments. Managers. Employees

Facilities

Location

Start date

London
See map
1a Tower Street, WC2H 9NP

Start date

On request

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Reviews

Teachers and trainers (5)

Gordon Lamont

Gordon Lamont

Freelance Producer, Writer and Actor

Gordon Lamont has been for many years a freelance producer, writer and actor who has directed over 200 radio dramas including Afternoon Play and Drama Workshop. Through his years of training experience, he has emerged a specialist in Innovation and Creativity. He is the author of a number of books including Work Life Balance (Sheldon Press 2001) and The Creative Path (Azure 2004). His latest book is The Creative Teacher (Arts Council 2005) and he is currently writing The Confidence Book to be published in 2007. ...

Morgan James

Morgan James

Actor/Facilitator

Morgan James has worked extensively in Theatre, Film and TV in such productions as Hamlet, Jeffrey Bernard is Unwell, and Richard III. Morgan has applied his talents successfully to the corporate sector as an actor and facilitator for nearly 10 years. He has extensive experience in role play and forum theatre both as an actor and senior facilitator, and is also a coach for one-to-one training. ...

Paula Henstock

Paula Henstock

Actress

An experienced actress, Paula also has significant training experience gained from working in the finance industry for over ten years. She has designed, delivered and evaluated training courses on apparisal, sales, customer service, systems and has facilitation experience in course delivery, feedback sessions and meetings. ...

Phil Appleton

Phil Appleton

Role-play Workshop Facilitator

Phil Appleton specialises in role-play workshops that develop confidence, assertiveness, and presentation and impact skills. Phil has been involved in training for over 25 years. Using knowledge gained from a variety of careers from airline pilot to actor, Phil uses his experience in behavioural analysis and his scientific background to evaluate and feed back what he sees. He will then facilitate or suggest solutions using a range of practical techniques. ...

Ronnie McCann

Ronnie McCann

Actor/Director

Ronnie McCann, in addition to enjoying a successful career as an Actor/Director for 15 years, has a wealth of experience training people in varying professions. He teaches Retail, Customer Care, Hospitality and Management at Tower Hamlets College, specialising in Interview technique, Confidence Building, Presentation Skills, Customer Service and Teamwork. This area of expertise led Ronnie to set up and operate successfully his own company dedicated to training staff in the hotel sector. ...

Course programme

The Issue
How can you deal and help colleagues and employees deal with difficult behaviours, issues, or characters as themselves in a safe, professional environment? What is an effective way of giving negative or positive feedback? Wouldn't it be useful to share skills with colleagues by watching and interacting with professional actors in a safe and non-judgemental environment?

The Solution
By using our professional and experienced role-play facilitators and actors who specialise in behaviour and communication, we can portray any character or behaviour that an individual would like to deal with leaving delegates to respond as only themselves! We are expert at giving feedback on how they were made to feel by the delegate without it being personal or indeed having any hidden agenda or in-house politics.

Our Experts
Our Role-Play facilitators and actors possess years of professional experience in this arena, specialising in behaviour, listening, communication, and giving feedback.

How we work:
These courses are based on your company's needs. We provide an expert facilitator and team of actors, working in advance of the session with relevant information including detailed briefs, scripts, issue defining questionnaires, and focus groups. Courses are available for all group sizes.

Role Play for Improving Workplace Communication

Price on request