Root Cause Analysis Skills and Knowledge Acquisition

This is a one day taught workshop which will introduce the principles and real world application of RCA process and report presentation. A practical approach will be supported by the use of a workbook to enable learning in the practice setting.

You will cover the following topics:

• Theory and context of Information
• Roles and Responsibilities of the Lead Investigator
• Introduction to RCA tools
• Critical Components of Investigation
• Investigation Procedures
• Report and presentation overview
• Feedback and overview of practice experiences using the workbook
• Lessons Learned
• Report Presentation