Sage CRM

Course

Blended

Price on request

Description

  • Typology

    Course

  • Methodology

    Blended

  • Location

    Bransgore

Description

Customer Relationship Management software designed to help you manage every aspect of your customer interactions, from first contact through to purchase and post-sales. CRM improves employee efficiency. It helps you to gain a complete view of your customer at any given time and has advanced reporting functionality, which provides a crucial basis for sales planning, marketing investment and tracking.

Facilities

Location

Starts

Bransgore (Dorset)
Bridge Training Solutions Ltd Tanglewood Derritt Lane, BH23 8AR

Starts

On request
Blended

Starts

On request

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Course programme

Customer Relationship Management software designed to help you manage every aspect of your customer interactions, from first contact through to purchase and post-sales.

CRM improves employee efficiency. It helps you to gain a complete view of your customer at any given time and has advanced reporting functionality, which provides a crucial basis for sales planning, marketing investment and tracking.

CRM is about understanding the buying habits and preferences of your customers and prospects so you can:
Build and strengthen customer relationships to keep them coming back
Provide value-added services that are difficult for competitors to duplicate
Improve your product development and service delivery processes
Increase company-wide awareness of your customer needs
Reduce customer frustration by not asking the same questions over and over

How can CRM support your business?

Sage CRM gives your customerfacing teams user-friendly tools allowing them to offer the best possible customer experience.
Improve Sales Efficiency
Manage and Track Campaigns
Improve Customer Relations

How Sage CRM benefits Sales Teams

Every Day Tools for Effective Selling
Maximise Sales Effectiveness
Manage Sales Groups More Effectively


How Sage CRM Benefits Marketing Teams

Sage CRM provides powerful tools for managing, tracking and analysing targeted marketing campaigns. It is an easy-to-use application that provides marketing users with tools to target the right customer at the right time, eliminate guesswork and put your marketing resources to their best use. You can easily assign, schedule and track marketing activities and view every detail of each campaign at a glance.
Build a Detailed Profile of your Audience
Every Day Tools for Marketing Evaluation
Manage Your Marketing Mix
Control Your Telemarketing Campaigns

How Sage CRM Benefits Customer Service Teams
Every Day Tools for Customer Service
Resolve Customer Issues Efficiently
Empower Your Customers - Offer Multiple Channels
Find the Right Information Quickly

Sage CRM

Price on request