SALPS (Scottish Awareness Award for Licensed Premises Staff) Course
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Description
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Course
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Methodology
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"Course Description
The SALPS (Scottish Award for Licensed Premises Staff) course meets the requirements of The Licensing (Scotland) Regulations 2007, which states that every person who is involved in the making of alcohol sales must receive ‘relevant training’. This e-learning course covers the topics and matters specified in the regulation and meets the required 2 hours’ duration time.
Upon completion, the learner and an existing Personal Licence Holder must both sign the training record certificate and retain a copy.
The SALPS course is designed to assist learners in understanding their responsibilities as retailers of alcohol under the Licensing Scotland Act 2005. It provides a thorough understanding of the framework surrounding the law, regulation and social responsibility related to the sale of alcohol. The course also provides good practice in managing conflict situations and standards of service.
Completing this course is the perfect way to prove your knowledge. The certificate achieved is fully registered with the CPD Standards Office and endorsed by the Institute of Hospitality and BIIAB.
You don’t need to have any previous manual handling training to do this course.
In order to complete this course, you must achieve 70% or more in the final multiple-choice quiz.
On completion of this course, you will be able to:
Outline the five licensing objectives
Define ‘alcohol’ in relation to the Licensing Scotland Act (2005)
Explain what constitutes an unlicensed sale and the penalties of this
Describe the functions and powers of Licensing Standards Officers
List the information which must be present in an Operating Plan
Outline ‘licensed hours’ in relation to licensed premises, including offences in relation to outwith license hours
Outline offences under the act with relation to the sale of alcohol to children
Identify potential underage purchasers and recognise acceptable proof of age"
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About this course
"Who Is This Course For?
This course is ideal for anyone who wants to understand their responsibilities as a personal license holder and the legal required training of staff selling or serving alcohol under the Licensing Scotland Act 2005."
"Requirements
Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.
For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player."
Reviews
Subjects
- IT Law
- Conflict
- Best Practice
- Staff
- Sales
- Purchasing
- Law
- Medical
- Medical training
- Team Training
- Sales Training
Course programme
Course Outline
Course Outline
The modules covered on this course are as followed:
Sections 1-4: Legal requirements for serving alcohol
Section 1 – Training
In this section, you will learn about:
- Training team members and legal requirements
Section 2 – Licensing and the licensing objectives
In this section, you will learn about:
- Licensing law
- Licensing objectives
Section 3 – The definition of ‘alcohol’ in the act
In this section, you will learn about:
- The definition of ‘alcohol’ in the Licensing (Scotland) Act 2005
Section 4 – What constitutes an unlicensed sale?
In this section, you will learn about:
- Licensing authorities
Sections 5 – 8: Licensing (Scotland) Act 2005
Section 5 – The functions of Licensing Standards Officers
In this section, you will learn about:
- The functions of Licensing Standards Officers
- The powers of Licensing Standards Officers
Section 6 – The nature of an operating plan
In this section, you will learn about:
- The nature of an operating plan and its place in the licensing system
Section 7 – Types of licence conditions
In this section, you will learn about:
- National mandatory premises licence conditions
- National mandatory occasional licence conditions
Section 8 – Clubs Section 125
In this section, you will learn about:
- Special provisions for clubs under section 125 of the Act
- Exemption of ‘certain clubs’ from parts of the LSA2005
Sections 9 – 12: Offences
Section 9 – Licensed hours under Part 5 of the Act
In this section, you will learn about:
- Offences in relation to ‘outwith licensed hours’
- Exceptions to the offences in 9.2
- Criteria for the grant of a 24-hour licence
- Hours permitted for off-sales premises
- The effect of the start and end of British Summer Time
Section 10 – Offences
In this section, you will learn about:
- Sale of alcohol to a child or young person
- Allowing the sale of alcohol to a child or young person
- Purchase of alcohol by or for a young person
- Consumption/delivery of alcohol by, or to a child or young person
- Drunkenness and disorderly conduct
Section 11 – Proof of age
In this section, you will learn about:
- Purchasers/drinkers
- Underage sales notices
- Delivery of alcohol by a child or young person
Section 12 – Test purchasing
In this section, you will learn about:
- What test purchasing of alcohol is and test purchasing activities
Section 13 – 16: Implementing legislation
Section 13 – Standards of service and refusing service - ‘best practice’
In this section, you will learn about:
- Good service practice
- Refusing service
- Challenging proof of age
- Explaining why you’re asking for a proof of age
- Establishing empathy and the use of humour
Section 14 – The relationship between units and the strength of different alcoholic drinks
In this section, you will learn about:
- The relationship between units and the strength of different alcoholic drinks
Section 15 – Drinking limits
In this section, you will learn about:
- Drinking limits recommended by the British Medical Association
Section 16 – Conflicts
In this section, you will learn about:
- Identifying signs of conflict
- Dealing with aggressive or abusive responses
- Resolving conflict and creating a ‘win-win’ situation
The modules covered on this course are as followed:
Sections 1-4: Legal requirements for serving alcohol
Sections 1-4: Legal requirements for serving alcohol
Section 1 – Training
Section 1 – Training
In this section, you will learn about:
- Training team members and legal requirements
Section 2 – Licensing and the licensing objectives
Section 2 – Licensing and the licensing objectives
In this section, you will learn about:
- Licensing law
- Licensing objectives
Section 3 – The definition of ‘alcohol’ in the act
Section 3 – The definition of ‘alcohol’ in the act
In this section, you will learn about:
- The definition of ‘alcohol’ in the Licensing (Scotland) Act 2005
Section 4 – What constitutes an unlicensed sale?
Section 4 – What constitutes an unlicensed sale
In this section, you will learn about:
- Licensing authorities
Sections 5 – 8: Licensing (Scotland) Act 2005
Sections 5 – 8: Licensing (Scotland) Act 2005
Section 5 – The functions of Licensing Standards Officers
Section 5 – The functions of Licensing Standards Officers
In this section, you will learn about:
- The functions of Licensing Standards Officers
- The powers of Licensing Standards Officers
Section 6 – The nature of an operating plan
Section 6 – The nature of an operating plan
In this section, you will learn about:
- The nature of an operating plan and its place in the licensing system
Section 7 – Types of licence conditions
Section 7 – Types of licence conditions
In this section, you will learn about:
- National mandatory premises licence conditions
- National mandatory occasional licence conditions
Section 8 – Clubs Section 125
Section 8 – Clubs Section 125
In this section, you will learn about:
- Special provisions for clubs under section 125 of the Act
- Exemption of ‘certain clubs’ from parts of the LSA2005
Sections 9 – 12: Offences
Sections 9 – 12: Offences
Section 9 – Licensed hours under Part 5 of the Act
Section 9 – Licensed hours under Part 5 of the Act
In this section, you will learn about:
- Offences in relation to ‘outwith licensed hours’
- Exceptions to the offences in 9.2
- Criteria for the grant of a 24-hour licence
- Hours permitted for off-sales premises
- The effect of the start and end of British Summer Time
Section 10 – Offences
Section 10 – Offences
In this section, you will learn about:
- Sale of alcohol to a child or young person
- Allowing the sale of alcohol to a child or young person
- Purchase of alcohol by or for a young person
- Consumption/delivery of alcohol by, or to a child or young person
- Drunkenness and disorderly conduct
Section 11 – Proof of age
Section 11 – Proof of age
In this section, you will learn about:
- Purchasers/drinkers
- Underage sales notices
- Delivery of alcohol by a child or young person
Section 12 – Test purchasing
Section 12 – Test purchasing
In this section, you will learn about:
- What test purchasing of alcohol is and test purchasing activities
Section 13 – 16: Implementing legislation
Section 13 – 16: Implementing legislation
Section 13 – Standards of service and refusing service - ‘best practice’
Section 13 – Standards of service and refusing service - ‘best practice’
In this section, you will learn about:
- Good service practice
- Refusing service
- Challenging proof of age
- Explaining why you’re asking for a proof of age
- Establishing empathy and the use of humour
Section 14 – The relationship between units and the strength of different alcoholic drinks
Section 14 – The relationship between units and the strength of different alcoholic drinks
In this section, you will learn about:
- The relationship between units and the strength of different alcoholic drinks
Section 15 – Drinking limits
Section 15 – Drinking limits
In this section, you will learn about:
- Drinking limits recommended by the British Medical Association
Section 16 – Conflicts
Section 16 – Conflicts
In this section, you will learn about:
- Identifying signs of conflict
- Dealing with aggressive or abusive responses
- Resolving conflict and creating a ‘win-win’ situation
"
SALPS (Scottish Awareness Award for Licensed Premises Staff) Course