Scope & requirements online training course

Course Content

Section 01 - Effective Listening Skills for Requirements Definition

• Effective Listening Skills
• Listening Is Good Business
• Listening vs. Hearing
• Causes for "Tune-Out"
• Communication Realities
• Exercise: Personal Listening Profile
• Listening Approaches
• Matching Listening Approaches
• Appreciative Listeners
• Empathic Listeners
• Comprehensive Listeners
• Discerning Listeners
• Evaluative Listeners
• The Function of Listening

Section 02 - Stakeholders

• Stakeholders
• Who is a Stakeholder?
• Responsibility Assignment Matrix (RAM)
• The RACI Matrix
• Steps in Stakeholder Management
• Key Stakeholder Questions
• IIBA BOK Stakeholder Questions
• Stakeholder Prioritization

Section 03 - Scope Definition

• Scope Definition
• The Product vs. Project Scope
• The IIBA BOK Process Model
• Enterprise Analysis
• Requirements Planning & Management
• Requirements Elicitation
• Requirements Analysis
• Requirements Communication
• Solution Assessment & Validation
• Fundamentals
• Project Boundaries
• The PMI Scope Management Framework
• Real World Best Practice
• The LGd Process
• Project Sponsor Issues Charter
• Charter Environmental Factors to Consider
• The Project Data Sheet (PDS)
• Roles & Responsibilities
• Gold Plating
• Scope Creep

Section 04 - Creating Effective Work Breakdown Structures

• Creating Effective Work Breakdown Structures
• Scope Definition
• The Work Breakdown Structure
• Types of WBS Elements
• Components of the WBS
• WBS Basic Structure
• Code of Accounts
• WBS Dictionary
• Managing Change
• The What and The How
• Key Questions
• What's wrong with this WBS?
• Why use a WBS?
• Introduction to Displayed Thinking

Section 05 - Requirements Basics

• Requirements Basics
• Definition
• What is a Requirement?
• IIBA BOK Requirements
• Functional vs. Non-Functional
• What Makes A Good Requirement?
• Examples of Poor Requirements
• Business Requirements vs. System Requirement
• Requirements Written Individually
• Key Requirement Tests
• The Problem Pyramid

Section 06 - Use Cases

• Use Cases
• Overview
• Why Create Use Cases?
• The WBS and Use Cases
• The Basic Use Case Process
• Keys to Effective Use Cases
• Detailed Use Case - Section 1
• Detailed Use Case - Section 2
• Detailed Use Case - Section 3
• Detailed Use Case - Section 4
• Use Case Checklist

Section 07 - Developmental Methodologies

• Developmental Methodologies
• Methodologies, Frameworks and Processes
• Methodology Drivers
• The Volere Process
• Success with RUP
• The Basic RUP Process
• Inception Phase
• Elaboration Phase
• Construction Phase
• Transition Phase
• Key Modeling Elements of the RUP
• Guidelines to Success with RUP
• SCRUM Basics
• The Scrum Roles
• The Scrum Flow
• The Scrum Tools
• The Scrum Skeleton

Section 08 - Testable Requirements

• Testable Requirements
• Standard Testing Activities
• Requirements Based Testing (RBT)
• RBT Strategy
• RBT 12-Step Process
• Ambiguity Review
• Example
• Types of Testing
• Test Cases

Section 09 - The Software Requirements Specification (SRS)

• The SRS
• The SRS Defined
• SRS Goals
• The SRS Components
• Getting Started
• 10 Quality Characteristics of an SRS
• Quality Measures Related to Individual SRS
• Continuances
• Directives
• Options
• Weak Phrases

Section 10 - Business Domain Modeling

• Business Domain Modeling
• BDM Defined
• BDM Roles - The Business Process Analyst
• BDM Roles - The Business Model Reviewer
• BDM Roles - The Software Architect
• BDM Artifacts
• BDM Model
• BDM Example
• BDM Example DB Schema
• Why is a Domain Model Needed?
• BDM Example - Continued

Section 11 - Other Advanced Tools

• Tools
• Key Techniques
• Definitions
• The Spectrum Diagram
• Activity Diagram
• Block/Swimlane Workflow Diagram
• Business Process Diagram (BPD)
• Cause & Effect Diagram
• Decision Tree Analysis
• Advanced Decision Tree
• Class Diagrams
• Class Diagrams - Key Terms
• Class Diagram Example
• Data Flow Diagrams (DFD)
• Data Flow Diagram - Key Terms
• FURPS+
• Course Closure

Section 12 - Final Exam

• Final Exam

PACKAGE INCLUDES

• 12 Months Online Subscription to instructor-led classroom sessions with full audio, video and Review Quiz Components
• 14 PDU/Contact Hours upon Completion
• Official Looking Glass Development Printable Training Guide
• Additional 30 Question Final Exam
• Free 1 Year Upgrade Policy