Secretarial & PA Excellence
Short course
In London
Description
-
Type
Short course
-
Location
London
-
Duration
1 Day
Course Objectives. To develop much more self confidence, self awareness of others, self esteem and appropriate assertiveness. To significantly increase in performance and productivity and self knowledge. Suitable for: Who Should Attend. Everyone employed as a Secretary or Personal Assistant who wishes to be able to contribute more to the organisation and develop their skills.
Facilities
Location
Start date
Start date
Reviews
Course programme
Who Should Attend
Everyone employed as a Secretary or Personal Assistant who wishes to be able to contribute more to the organisation and develop their skills.
Course Objectives
- To develop much more self confidence, self awareness of others, self esteem and appropriate assertiveness
- To significantly increase in performance and productivity and self knowledge
Course Content
- How to self manage and build rapport with your boss and colleagues
- How to produce Win-Win plus extra Win situations
- How to build Vision and Values in your work
- How to grow, be a superb ambassador and create the right image for your role
- How to service and care for clients and for colleagues who are also your clients - and win professionally in challenging situations
- How to challenge and over-exceed in office etiquette
Key Benefits
- This day is an extremely participative and motivating experience. Delegates will practise the skills on the day so they are ready to actually use them in the office
- Solutions you can immediately use
- Course attendance certificate
- Motivating refresher notes
- Central London location
- Maximum 8 delegates to ensure individual attention
"Excellent, motivating, great material, very helpful."
Lyn A., Wingrave Yeats
"Good explanations - my personal work problems addressed. Thorough - lots included. Good handouts."
Stacie B., CABE
"Trainer was informative, approachable and the way he presented information was superb. Very relevant."
Abi H., Martins Properties
"Very knowledgeable. I have learned objectives that I can take back and use in my place of work."
Suzanne T., Choice Support
FEE: £290 + VAT or 4 ‘Block Booking Places’ (from £212 + VAT)
Additional information
Secretarial & PA Excellence