Service Management Training
Training
Online
*Indicative price
Original amount in USD:
$ 150
Description
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Type
Training
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Level
Intermediate
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Methodology
Online
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Duration
1 Year
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
GreyCampus offers course on Service Management. After Completing the course on Service Management participants will be able to implement the best practices in IT Service Management. It also helps in using IT as a tool for a business change and growth. The course is closely tied to the ITIL best practices, it also gives an overview of ITIL.
After completing 10 hours of the course participants will get 10 PDUs. GreyCampus is a global Registered Education Provider (R.E.P. ID 3871) of PMI, USA.
Facilities
Location
Start date
Start date
Reviews
Subjects
- Service Management
- Management
- Strategy processes
- Service Strategy Processes
- Design Processes
- Service Design Processes
- Service Lifecycle
- Lifecycle
- CSI
- Service Improvement
Course programme
Introduction to service Management and it’s originProcess characteristics & 4 P’s:
- Define Service Strategy processes
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Define Service Design processes
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Define Service Transition processes
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Define Service Operation processes
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Explore Service life-cycle and its phases
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Define Continual Service Improvement (CSI) process
Service Management Training
*Indicative price
Original amount in USD:
$ 150