Service Management Training

Training

Online

£ 119.90 VAT inc.

*Indicative price

Original amount in USD:

$ 150

Description

  • Type

    Training

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    1 Year

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

GreyCampus offers course on Service Management. After Completing the course on Service Management participants will be able to implement the best practices in IT Service Management. It also helps in using IT as a tool for a business change and growth. The course is closely tied to the ITIL best practices, it also gives an overview of ITIL.

After completing 10 hours of the course participants will get 10 PDUs. GreyCampus is a global Registered Education Provider (R.E.P. ID 3871) of PMI, USA.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

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Reviews

Subjects

  • Service Management
  • Management
  • Strategy processes
  • Service Strategy Processes
  • Design Processes
  • Service Design Processes
  • Service Lifecycle
  • Lifecycle
  • CSI
  • Service Improvement

Course programme

Course Outline

Introduction to service Management and it’s originProcess characteristics & 4 P’s:
  • Define Service Strategy processes
  • Define Service Design processes

  • Define Service Transition processes

  • Define Service Operation processes

Service Lifecycle and its stages:
  • Explore Service life-cycle and its phases

  • Define Continual Service Improvement (CSI) process

Service Management Training

£ 119.90 VAT inc.

*Indicative price

Original amount in USD:

$ 150