Servicing HP Desktops, Workstations & Notebooks

In London and Telford

£ 750 + VAT

Description

  • Duration

    3 Days

Description

The Servicing HP Desktops, Workstations and Notebooks course prepares service specialists for the remedial maintenance necessary to restore commercial hardware to operational levels. After students complete this course, they should be able to properly service HP commercial products.

Facilities

Location

Starts

London
See map
3-5 Crutched Friars, EC3N 2HR

Starts

On request
Telford (Shropshire)
Host Computers, Haughton Hall, Haughton Lane, TF11 8HG

Starts

On request

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Course programme

Course contentLesson 1 - Identifying HP products
  • Product lines
  • ID numbers
  • Software
  • Options/Accessories
  • Docking solutions
  • Security features
Lesson 2 - Tools and Utilities
  • POST
  • BIOSutilities
  • Diagnostics for Windows
  • Diagnostics Configuration Record Utility
  • Drive Protection System
  • Insight Management Agent for Clients
  • Insight Diagnostics for Workstations Edition
  • HP Total Care
  • System Software Manager
  • StorageWorks Library & Tape Tools
Lesson 3 - Support Resources
  • Contact HP
  • Support websites
  • Service documents
  • Resources on CD
  • Warranties
Lesson 4 - Install and configure
  • Restoring the OS
  • Drivers and patches
  • ConfiguringBIOS
  • Upgrade issues
  • Environment
Lesson 5 - Basic troubleshooting
  • Safety precautions
  • Preliminaries
  • HP six-step troubleshooting methodology
  • Basic issues
  • Diagnostics errors
Lesson 6 - Troubleshooting and repair
  • Power and chassis
  • System board and processor
  • Expansion interfaces
  • Storage
  • Memory
  • Graphics and audio
  • I/O devices
  • Networking connectivity
  • Docking and security

Servicing HP Desktops, Workstations & Notebooks

£ 750 + VAT