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Distance and online learning Short course
- Short course
- Online
- Different dates available
- 2 Days
...Training, coaching and mentoring are all vital components in the make-up of a good manager and this course defines a structure and delivery style...
- Short course
- Online
- Intermediate
- Different dates available
- 4h - 1 Day
- Online campus
...The course is also designed for people wanting to move into supervisory management and the skills and knowledge that the learner will gain will enable them to work confidently... Learn about: Safety Management, Retail Management, Food Hygiene...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Month
- Support service
- Delivery of study materials
- Online campus
- Virtual classes
...The Scope of HRM Functions of Human Resources Management (HRM) The Code of Ethics of Human Resources Plus... Learn about: Human Resources...
- Short course
- Distance Learning
- Intermediate
- Different dates available
- 3 Months
...and key criteria considerations Carbon credits offtake and... Learn about: Carbon storage, Carbon capture, Carbon credits...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Day
- Virtual classes
- Support service
- Online campus
- Delivery of study materials
...active empathic listening techniques) 12:30 – 13:00 Questioning techniques. How different questions can open up conversation. 13:00 – 14:00 Lunch 14:00... Learn about: Customer Service...
- Short course
- Distance Learning
...over any timescale of up to one year. To complete the course will take in the region of 60 hours of study. Accreditation The course is accredited at level 3 by...
- Short course
- Distance Learning
...Anyone working in social care who deals with people in their own or residential homes whilst conducting their job. Course Outline Identify domestic abuse issues...
- Short course
- Distance Learning
- Beginner
- Different dates available
- 3 Months
...Global Energy Transition Terminology and concepts Misconceptions and lessons from history The energy trilemma and climate change The Energy Transition... Learn about: Development Goals, Supply Chain, Global Challenges...
- Short course
- Online
- Intermediate
- Different dates available
- Online campus
- Virtual classes
- Support service
- Delivery of study materials
...delegates personal experience of poor service.) 10:30 - 11:15 Incoming Calls - The Basics (First impressions, Answering the Telephone, The Correct Vocabulary... Learn about: Customer Care...
- Short course
- Distance Learning
...wish to gain an understanding of principles and practice of Customer Relations. No prior knowledge is required. The course consists of the modules listed below...
- Short course
- Distance Learning
...Suitable for: Those already involved in administration and wishing to gain recognition for their skills. It is also an excellent follow-on from unrelated A-level studies...
- Short course
- Distance Learning
- Intermediate
- Different dates available
- 3 Months
...Air quality versus climate change drivers Deep-dive on carbon foot printing Policy: historic interventions to cut transport emissions Technology... Learn about: Electric Vehicle, Market Trends, New technology...
- Short course
- Online
- Intermediate
- Different dates available
- Support service
- Virtual classes
- Online campus
- Delivery of study materials
...This course helps delegates manage customer's expectations and how objections can be handled in a positive way. How to handle objections in a positive... Learn about: Customer satisfaction...
- Short course
- Distance Learning
...Outline This programme is designed for people who wish to gain an understanding of principles and practice of Business Planning and starting a new business venture...
- Short course
- Distance Learning
...or senior secretarial role, seeking professional recognition for their skills, and wishing to develop an understanding of their roles and broaden their...
- Short course
- Distance Learning
- Intermediate
- Different dates available
- 3 Months
...understand grid-connected and off-grid systems and evaluate the costs & pricing of available options. The course enables participants to work successfully... Learn about: Small scale battery storage, Thermal energy storage, Renewable Energy...
- Short course
- Online
- Intermediate
- Different dates available
- Online campus
- Delivery of study materials
- Virtual classes
- Support service
...tips and knowledge to ensure you genuinely know what your customer wants and needs and how to deliver it so that they become your best ambassadors. Understand...
- Short course
- Distance Learning
...Target Audience: People who wish to improve their understanding of the benefits of using IT in business. Content: Unit 1: Using Information Technology...
- Short course
- Distance Learning
...Administrative Management of Resources - Managing projects - Managing financial resources - Managing expenditure - Managing facilities 4. Human Resource Management and Practise...
- Short course
- Distance Learning
- Intermediate
- Different dates available
- 3 Months
...both locally and internationally; and is suitable for those with both a basic and advanced understanding of the sector. What is wave/tidal power What is hydro power Market... Learn about: Simulation tools, Wave Power, Hydro power...
- Short course
- Online
- Intermediate
- Different dates available
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
...and clients perspectives and needs A better understanding of themselves; both strengths and improvement areas An opportunity to gain more advanced customer... Learn about: Customer Service Skills, Customer Service...
- Short course
- Distance Learning
...To provide participants with the skills to manage office activities. Suitable for: This programme designed for senior office staff who wish to be...
- Short course
- Distance Learning
- Different dates available
...produce designs for Birthday's, Weddings, Anniversaries, Sympathy, Get-well, New babies, Mothers Day and many more. be in demand from family and friends...