SIA Door Supervisor Course in London, Free Retake Exam

Unit 1: Working within the Private Security Industry

Chapter 1: Know the main characteristics of the Private Security Industry
Chapter 2: Understand legislation as it applies to the individual in carrying out a licensee activity
Chapter 3: Understand the importance of safe working practices to comply with legal requirements
Chapter 4: Understand fire procedures in the workplace
Chapter 5: Understand emergencies and the importance of emergency procedures
Chapter 6: Understand the importance of communication skills and customer care

Unit 2- Working as a Door Supervisor within the Private Security Industry

Chapter 1: Understand the role and objectives of a door supervisor.
Chapter 2: Understand civil and criminal law relevant to a door supervisor.
Chapter 3: Understand searching relevant to a door supervisor.
Chapter 4: Understand powers of arrest relevant to a door supervisor.
Chapter 5: Understand drug-misuse issues and procedures relevant to the role of a door supervisor.
Chapter 6: Understand incident recording and crime scene preservation relevant to the role of a door supervisor
Chapter 7: Understand licensing law and social responsibility relevant to the role of a door supervisor.
Chapter 8: Understand emergency procedures which should be followed by a door supervisor.
Chapter 9: Understand how a door supervisor can help to keep vulnerable people safe.
Chapter 10: Understand queue management and venue capacity responsibilities relevant to a door supervisor.

Unit 3 – Conflict Management within the Private Security Industry

Chapter 1: Understand the principles of conflict management appropriate to their role
Chapter 2: Understand how to recognise, assess and reduce risk in conflict situations
Chapter 3: Understand how to communicate in emotive situations to de-escalate conflict
Chapter 4: Understand how to develop and use problem solving strategies for resolving conflict
Chapter 5: Understand good practice to follow after conflict situations

Unit 4 – Physical Intervention Skills within the Private Security Industry

Chapter 1: Understand physical interventions and the implications of their use
Chapter 2: Understand how to reduce the risk of harm when physical intervention skills are used
Chapter 3: Be able to use non-aggressive physical skills to protect yourself and others
Chapter 4: Be able to use non-pain related standing, holding and escorting techniques, including non-restrictive and restrictive skills
Chapter 5: Understand good practice to follow after physical interventions

Course Assessment:

On the final day of the course there will be a multiple choice exam and a practical assessment. We understand that examinations can be daunting prospect but we assure you there is no need to worry. Everything you need to know for the examination is covered in the Door Supervisors course and your expert instructor will fully prepare you for success in the tests.