SIT60316 Advanced Diploma of Hospitality Management

Course

Blended learning in Sydney (Australia)

Price on request

Description

  • Type

    Course

  • Level

    Advanced

  • Methodology

    Blended

  • Location

    Sydney (Australia)

  • Duration

    Flexible

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

Prepare for senior hospitality positions where you’ll be responsible for strategic business management and operational decisions. Develop specialised managerial skills and substantial industry knowledge.

Facilities

Location

Start date

Sydney (Australia)
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Start date

Different dates availableEnrolment now open

About this course

Minimum 18 years, Australian Year 11 or equivalent, successful completion of PTG’s LLN test and IELTS 5.5 or equivalent (unless exempted for visa application with the Department of Home Affairs)

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Reviews

Subjects

  • Staff
  • Hospitality Management
  • Hospitality
  • Industry
  • Cultural
  • Cultural Awareness
  • Social
  • Social Media
  • Information
  • Information Systems management
  • Information Architecture

Course programme

Areas covered by this course:
  • Human resource management
  • Finance
  • Marketing and public relations
What you’ll learn

Units of Competency
  • Participate in safe work practices
  • Source and use information on the hospitality industry
  • Show Social and Cultural sensitivity
  • Work effectively with others
  • Identify hazards, assess and control safety risks
  • Use hygienic practice for hospitality service
  • Coach others in job skills
  • Provide Service to Customers
  • Maintain cleaning storage areas
  • Clean Glass surfaces
  • Maintain hard Floor Surfaces
  • Maintain carpeted floors
  • Prepare rooms for guests
  • Provide housekeeping services to guests
  • Work effectively in hospitality services
  • Manage diversity in the workplace
  • Manage Conflict
  • Implement and monitor work health and safety practices
  • Lead and manage People
  • Enhance customer service experiences
  • Develop and manage quality customer service practices
  • Research and comply with regulatory requirements
  • Roster Staff
  • Establish and conduct business relationships
  • Manage operational plan
  • Monitor work operations
  • Manage finances within a budget
  • Prepare and monitor budgets
  • Develop and implement marketing strategies
  • Establish and maintain a work health and safety system
  • Manage finances
  • Manage physical assets
  • Recruit, select and induct staff
  • Monitor staff performance
  • Develop and implement a business plan

Additional information

All courses are delivered in full-time mode including 15 hours of classroom-based training and 5 hours of online learning each week. You’ll also be required to complete a compulsory 20-week work placement.

SIT60316 Advanced Diploma of Hospitality Management

Price on request