SIT60316 Advanced Diploma of Hospitality Management
Course
Blended learning in Sydney (Australia)
Description
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Type
Course
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Level
Advanced
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Methodology
Blended
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Location
Sydney (Australia)
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Duration
Flexible
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
Prepare for senior hospitality positions where you’ll be responsible for strategic business management and operational decisions. Develop specialised managerial skills and substantial industry knowledge.
Facilities
Location
Start date
Start date
About this course
Minimum 18 years, Australian Year 11 or equivalent, successful completion of PTG’s LLN test and IELTS 5.5 or equivalent (unless exempted for visa application with the Department of Home Affairs)
Reviews
Subjects
- Staff
- Hospitality Management
- Hospitality
- Industry
- Cultural
- Cultural Awareness
- Social
- Social Media
- Information
- Information Systems management
- Information Architecture
Course programme
- Human resource management
- Finance
- Marketing and public relations
Units of Competency
- Participate in safe work practices
- Source and use information on the hospitality industry
- Show Social and Cultural sensitivity
- Work effectively with others
- Identify hazards, assess and control safety risks
- Use hygienic practice for hospitality service
- Coach others in job skills
- Provide Service to Customers
- Maintain cleaning storage areas
- Clean Glass surfaces
- Maintain hard Floor Surfaces
- Maintain carpeted floors
- Prepare rooms for guests
- Provide housekeeping services to guests
- Work effectively in hospitality services
- Manage diversity in the workplace
- Manage Conflict
- Implement and monitor work health and safety practices
- Lead and manage People
- Enhance customer service experiences
- Develop and manage quality customer service practices
- Research and comply with regulatory requirements
- Roster Staff
- Establish and conduct business relationships
- Manage operational plan
- Monitor work operations
- Manage finances within a budget
- Prepare and monitor budgets
- Develop and implement marketing strategies
- Establish and maintain a work health and safety system
- Manage finances
- Manage physical assets
- Recruit, select and induct staff
- Monitor staff performance
- Develop and implement a business plan
Additional information
SIT60316 Advanced Diploma of Hospitality Management