Six Sigma Introduction Online Training Course

Six Sigma is a set of quality management tools that can help a business improve their process by spotting defects in individual outputs. It is considered as the foremost quality management methodology in the world and is responsible for saving organisations around the world billions in resources.

The methodology instils quality into a business process by removing defects and waste, bringing improved profits, confidence and quality, which ultimately ensures customer satisfaction. It was first implemented into Motorola in 1986 and saved them $1.4billion in manufacturing cost in the following seven years after its inception.

This course is designed to introduce students to basic concepts of Six Sigma, particularly in continuous process improvement. Various quality tools used in process improvements will be explored, as well as the importance of customer relationships.