Social Housing and Tenant Management Course
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Class hours
4h
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Duration
1 Year
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Online campus
Yes
The Social Housing and Tenant Management course is designed to provide learners with a clear and practical understanding of how social housing services operate within the UK. This course explores the responsibilities of housing providers, tenant engagement, tenancy management, and the legal and ethical frameworks that guide effective housing practice.
Learners will develop essential knowledge of social housing policies, rent management, tenant support, housing regulations, and safeguarding responsibilities. The course also covers communication strategies, conflict resolution, anti-social behaviour management, and maintaining positive landlord–tenant relationships. These skills are crucial for ensuring safe, compliant, and sustainable housing environments.
Ideal for those looking to enter or progress within the housing sector, this online CPD course supports professional development for roles within housing associations, local authorities, supported housing providers, and community services. The flexible learning format allows learners to study at their own pace while building sector-relevant knowledge that aligns with real workplace expectations.
By completing this course, learners gain a strong foundation in social housing and tenant management, improving their confidence, employability, and understanding of best practice. The course is suitable for both newcomers and existing professionals seeking to update their skills in line with current housing standards and tenant-focused approaches.
Important information
Price for Emagister users:
About this course
Understand the principles of social housing management
Develop effective tenant communication strategies
Learn tenancy management and rent responsibility processes
Identify approaches to managing anti-social behaviour
Understand housing policies, regulations, and compliance
Improve problem-solving and conflict resolution skills
This course is intended for individuals who wish to build or enhance a career in social housing and tenant management. It is suitable for aspiring housing officers, tenant support workers, housing administrators, and community service professionals seeking sector-specific knowledge. The course is also valuable for those already working within housing associations, local authorities, or supported housing environments who want to strengthen their understanding of tenancy management and housing regulations.
Career changers with an interest in public services, community support, or housing welfare will find this course accessible and informative. It is equally suitable for learners aiming to improve their CV with relevant CPD training aligned with UK housing standards.
No prior experience in housing is required, making the course inclusive for beginners while still offering practical insights for experienced professionals. The content supports progression into housing-related roles and enhances confidence when working with tenants, policies, and housing systems.
The Social Housing and Tenant Management course has no formal entry requirements and is suitable for learners aged 16 and above. It is designed to be accessible to individuals from diverse educational and professional backgrounds. A basic level of English language proficiency is recommended to understand course materials and complete assessments effectively. Basic numeracy and IT skills are also advised, as learners will study online and engage with written content. No previous experience in housing or tenant management is required, making this course ideal for beginners as well as those seeking professional development.
Upon successful completion of the Social Housing and Tenant Management course, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
This course offers flexible, self-paced learning designed to fit around personal and professional commitments. The expert-designed modules focus on practical knowledge aligned with real-world housing environments and current UK standards. Learners can study anytime, from anywhere, using an easy-to-navigate online platform.
The course is career-focused, helping learners build relevant skills that support progression within social housing and tenant management roles. The knowledge gained enhances professional confidence and adds value to a CV by demonstrating commitment to continued professional development. Clear structure, accessible content, and industry-relevant topics ensure an effective and rewarding learning experience.
The course is designed to be accessible for beginners with no prior experience in social housing. Content is structured clearly and explained in simple, professional language. Learners progress gradually through key concepts, making it suitable for those new to the housing sector as well as professionals seeking refresher training.
This course supports career development by providing sector-relevant knowledge in social housing and tenant management. It is beneficial for roles within housing associations, local authorities, and community services. Completing CPD training demonstrates professional commitment and strengthens a CV when applying for housing-related roles.
The course is delivered entirely online through a self-paced learning platform. Learners can access materials anytime using an internet-enabled device. This flexible study method allows individuals to balance learning with work or personal commitments while progressing at their own pace.
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This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Housing
- Social Housing
- Tenant
- Management
- Tenant Management
Teachers and trainers (1)
One Education
Course Provider
Course programme
Social Housing and Tenant Management focuses on the effective management of housing services and tenant relationships. It covers tenancy agreements, housing legislation, rent management, safeguarding, communication skills, and community support to promote safe, fair, and sustainable housing environments.
Course Curriculum
- Social Housing and Tenant Management
- Module 01: Introduction to Social Housing
- Module 02: Tenant Selection and Tenant Management
- Module 03: Managing Rental Income and Arrears
- Module 04: Maintenance, Safety, and Security of Social Housing
- Module 05: Resident Involvement in Social Housing
- Module 06: Dealing with Anti-Social Behaviours
- Module 07: Career Prospects of Social Housing Manager
- Mock Exam
- Final Exam
Social Housing and Tenant Management Course
