SQA Level 3 SVQ in Business and Administration

The NVQs are work-oriented qualifications and are suitable for those who undertake
administration related activities. They are open to candidates of either gender and there are no
entry barriers on grounds of race, creed or previous academic attainment or learning.

What are the benefits of these NVQs?

Employees will benefit from:

• A clearer understanding of their responsibility within their organisation
• The opportunity to develop new skills
• The recognition of existing skills

Employers will benefit from:

• Improved staff performance and motivation
• Improvements in the quality of service to customers
• The opportunity to improve customer retention levels

How are these SVQs assessed?

Like all SVQs, these qualifications are competence-based. This means that they are linked to a person’s ability to competently perform a range of tasks connected with their work.

To gain an SVQ, a candidate must achieve the level of competence described in the SVQ units of competence.

Intended for individuals whose role involves carrying out administrative duties with a considerable amount of responsibility and autonomy. The individual will be contributing to the development and implementation of administrative services within the organisation, and have a substantial amount of administrative experience. Their administrative duties will include: contributing to coordinating administrative services, using IT to research, process and present information, developing effective services for customers, and dealing with financial information.

This qualification is very flexible in its structure enabling the organisation and individual to choose the optional units which best suit their work situation and job role.

Like all SVQs this qualification is competence based. This means that it is linked to the candidate's ability to competently perform a range of tasks connected with their work. Candidates plan a programme of development and assessment with their assessor and compile a portfolio of evidence to prove that they are competent and knowledgeable in their work role.