STAR Training and Consultancy courses

...• Enable learning through demonstrations and instruction • Enable individual learning through coaching • Enable group learning Plus 2 Optional Units Chosen from...

...through general tasks at work) therefore you must be working or doing work experience to be able to do this qualification. Delivery This course is delivered...

...Course Duration One of the main benefits of doing an NVQ with STAR is we do not set time frames on our courses. It is our philosophy that no one can fail an...

...appropriate for you to do. Delivery Delivery of this course will be either through a mix of workshops and onsite visits at your premises or solely through...

...All 7 units must be completed in order to achieve the full qualification although single unit accreditation is available. Why do this course?...

...which candidates can choose from any of the optional groups but no more than 2 units can be taken from group E. All 10 units must be completed in order...

...STAR will inform candidates of the delivery method prior to the course starting. We will aim to meet your requirements wherever possible. In all cases...

...Suitable for: Your assessor will look at your job role to establish whether this qualification is suitable for you and make recommendations to which units...

...staff roles including Mid Day Supervisors, Site Staff, Learning Support, Special Educational Needs, School Administrators, Library Assistants...

...We will aim to meet your requirements wherever possible. In all cases you will be assigned an assessor who will be available via phone and email...

...qualification that proves you have attained a national level of job competence How do I know if this course is suitable for me? Your assessor will...

...Suitable for: Those working in an administration role within any organisation Those working in an administration role within any organisation Course Content...

...service • Develop your own and others’ customer service skills • Lead a team to improve customer service • Gather, analyse and interpret customer feedback Why do this course?...

...your own resources • Provide leadership for your team • Develop productive working relationships with colleagues • Ensure your own actions reduce risks...

...Assess candidates’ performance through observation Delivery This course can be delivered in the Yorkshire and Humber and North East England regions...