STAR Training and Consultancy courses

...learning aims and programmes • Agree learning programmes with learners • Develop training sessions • Create a climate that promotes learning • Monitor...

...through general tasks at work) therefore you must be working or doing work experience to be able to do this qualification. Delivery This course is delivered...

...Why do this course? On completion of this course you will receive a nationally recognized qualification that proves you have attained a national level of job competence...

...Course Content This is a 7 unit qualification consisting of 4 mandatory units and 3 optional units, which candidates can choose from a group...

...STAR will inform candidates of the delivery method prior to the course starting. We will aim to meet your requirements wherever possible. In all cases...

...nationally recognized qualification that proves you have attained a national level of job competence. How do I know if this course is suitable for...

...On completion of this course you will receive a nationally recognized qualification that proves you have attained a national level of job competence...

...Additional Support You will also receive a unique username and password which allows you to gain access from our website to an e-portal named 2Develop...

...at your job role to establish whether this qualification is suitable for you and make recommendations to which units will be most appropriate to...

...We will aim to meet your requirements wherever possible. In all cases you will be assigned an assessor who will be available via phone and email...

...qualification that proves you have attained a national level of job competence How do I know if this course is suitable for me? Your assessor will...

...How do I know if this course is suitable for me? Your assessor will look at your job role to establish whether this qualification is suitable for you...

...• Process customer service complaints Development and Improvement • Work with others to improve customer service • Promote continuous improvement in customer...

...Course Content This is a 6 unit qualification consisting of 4 mandatory and 2 optional units, which candidates can choose from a group. All 6 units...

...Course Duration One of the main benefits of doing an NVQ with STAR is we do not set time frames on our courses. It is our philosophy that no one can fail an...