Supervisory & Management Skills

Doctrina Training & Consultancy Ltd

Short course

In Belfast City

£ 201-500

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Description

  • Type

    Short course

  • Level

    Beginner

  • Location

    Belfast city (Northern Ireland)

  • Duration

    1 Day

  • Start date

    Different dates available

The transition period from being a team member to that of a team leader or supervisor can be difficult. The supervisor or manager needs to be able to cope with the problems and complexities of their role and have essential skills and behaviours required to be able to communicate, motivate, build trust and lead with confidence and authority.

Facilities

Location

Start date

Belfast City (County Antrim)
See map
Fisherwick Place, Great Victoria Street, BT1 6DY

Start date

Different dates availableEnrolment now open
Different dates availableEnrolment now open

About this course

As a result of attending this course, delegates will be able to:

Understand the role and responsibilities of managing others
Have practical tips on making the transition to team leader / supervisor / manager
Develop their communication skills to increase the effectiveness of upward, downward and lateral communication
Be able to delegate – what (and what not) to delegate and how to do it effectively
Deal with difficult employees – practical strategies for dealing with difficult behaviours

This course is ideal for Supervisors, Team Leaders or first-line managers who need to be equipped with a strong foundation to get the best from the people they manage.

No requirements

Certificate of Attendance

Once you have enquired, we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion. Confirmation details will be sent together with an invoice close to the course date.

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Reviews

Subjects

  • Skills and Training
  • Team Training
  • Supervisor
  • Team Leader
  • IT Management
  • Management
  • Communication Training
  • Communication Skills
  • Basic Grammar
  • Good Understanding of English Language

Teachers and trainers (1)

Unconfirmed Unconfirmed

Unconfirmed Unconfirmed

Unconfirmed

Doctrina's Training & Consultancy Ltd scope of trainers all have extensive knowledge and experience of delivering Customer Care training to the private and public sector as well as the voluntary sector.

Course programme

As a result of attending this course, delegates will be able to:

· Understand the role and responsibilities of managing others

· Have practical tips on making the transition to team leader / supervisor / manager

· Develop their communication skills to increase the effectiveness of upward, downward and lateral communication

· Be able to delegate – what (and what not) to delegate and how to do it effectively

· Deal with difficult employees – practical strategies for dealing with difficult behaviours.

Additional information

Group & Charity Discounts can be applied.  We can also deliver this course in house if required.

See related categories

Supervisory & Management Skills

£ 201-500

The best Leadership courses

See all

See all