Sustaining Total Quality Management
Course
In Hammersmith
Description
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Type
Course
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Location
Hammersmith
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Duration
1 Day
Target audience
Chief officers, directors and heads of departments who wish to play a greater role in determining the quality policy within their organisations.
Senior management team members who wish to create the strategic dialogue, organisational environment, atmosphere, values and behaviour in which total quality management (TQM) can achieve its potential.
Those who wish to create an organisational culture in which each person in every department is fully committed to improving their own performance and is dedicated to satisfying their internal customers’ needs and future expectations.
Middle and first-line management who wish to play a key role in putting the principles of TQM in place at the sharp end of their organisation.
Industrialists
Management consultants
Facilities
Location
Start date
Start date
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 5 years
Subjects
- Quality
- Quality Training
- Play
- Quality management
- Methodology
- Audit
- Auditing
- Development
- Development practice
- Environment
- Environmental Conservation
- Environmental Sustainability
Course programme
- TQM sustaining audit tool: development and methodology
- Category 1 – internal / external environment
- Category 2 – management style
- Category 3 – policies
- Category 4 – organisation structure
- Category 5 – process of change
Upon completion of this course, you will be able to understand:
- Some of the typical problems in sustaining TQM.
- An audit tool by which organisations can assess if they are experiencing the factors which can have a negative impact on the sustainability of TQM.
Sustaining Total Quality Management