Team Leading Skills Level 2

Course Contents
Unit 1 Introduction to leading a team

• Organisational structures
• Span of control
• The team
• The team leader
• The role of a team leader
• The responsibilities of a team leader
• The authority of a team leader
• The accountability of a team leader
• The competencies needed to be an effective team leader

Unit 2 Processes and skills of leading a team

• Recruitment
• Induction
• Appraisal
• Training
• Coaching
• Leading the team
• Motivating the team
• Conflict resolution
• Disciplinary action
• Grievance procedure
• Continuing professional development

Unit 3 Processes and skills of supervising tasks

• Planning Work
• Decision making
• Delegation
• Time management
• Communicating information

Unit 4 Processes and skills of supervising the working environment

• Managing resources
• Good health and safety practices
• Risk assessment in the workplace
• Diversity
• Discrimination

Student Profile

This programme is designed for people who wish to gain an understanding of principles and practice of leading and supervising the work of a team. No prior knowledge is required.

Study Method

The course is designed for study by distance learning at work or at home. Students receive course manual, assignments and studyguide plus tutor support by mail and email. You can start at any time and plan your studies over a period of up to one year from the time of registration.

Assessment

Assessment takes the form of a series of tutor marked activity questions.

Course Duration

Students may register at any time and have a full year to complete their studies.

The course will take around 60 hours of study to complete