Team Member Development
Short course
In Leicester
Description
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Type
Short course
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Location
Leicester
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Duration
1 Day
Suitable for: Any individual who works within a team and wants to increase their confidence and work satisfaction as a team member.
Facilities
Location
Start date
Start date
Reviews
Course programme
Course Content
- Learning about teams and groups and how teams are structured
- Understanding personal values and the stages to success
- The scope of communication and styles of behaviour
- Understanding why things go wrong and referring problems
- Internal and external customers
- Pulling together
Learning Objectives
- Teams and Teamwork
- Aspects of successful teams
- Communication
- Dealing with difficulties
- Service and quality standards
- Making teams work
Further Development
Effective communication; Assertiveness; ILM Team Leading courses; Time Management.
Additional information
Team Member Development