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Telecommunications courses St Helens
- Course
- St Helens
- Intermediate
- Different dates available
- 12 Months
...Level 3 NVQ Certificate in Contact Centre Operations (Edexcel) Knowledge Qualifications - Level 3 Certificate in Contact Centre Operations Level 2 Functional... Learn about: Computer database, Customer information, Customer contact...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 10h - 1 Year
...copy that enhances brand presence, builds trust, and increases conversions. Write persuasive copy that motivates action Create engaging headlines and clear... Learn about: Copy editing, Proof Reading, Social Media...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Day
...How can we be outstanding on the telephone? 12:00 – 12:30 The 6 key components of active listening. (A great fun exercise to establish our own skills... Learn about: Customer Service...
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