Course not currently available
Telemarketing Course
Course
Inhouse
Description
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Type
Workshop
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Methodology
Inhouse
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Class hours
8h
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Duration
1 Day
Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This one-day telemarketing course shows you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also talk about how to hone your communication skills, your ability to persuade, and techniques to personalise each sales call.
Reviews
Subjects
- Sales Training
- Sales
- Telemarketing
- Telephone Skills
- Telephone Training
- Telephone management
- Customer Care
- Skills for selling
- Telesales
- Sales Techniques
Teachers and trainers (1)
Taylor Mason
Very Experienced Trainers
All our trainers are experts in their field, most of which have worked for us for some time. From 1-1 coaching to complex change programmes we have the skills and experinece. We cover, Human Resouces, Communicaton Skills, Leadership and Supervision, Microsoft & IT, Sales & Marketing, Personal Development, Health & Safety, Project Management, PA & Office Skills,
Course programme
- Build trust and respect with customers and colleagues.
- Warm up your sales approach to improve success with cold calling.
- Identify ways to make a positive impression.
- Identify negotiation strategies that will make you a stronger seller.
- Create a script to maximise your efficiency on the phone.
- Learn what to say and what to ask to create interest, handle objections, and close the sale .
During the course you cover:
- Verbal communication
- To serve and delight
- Exceptional things about telephone sales
- Building trust
- Negotiation primer
- Communication essentials
- Developing your script
- Pre-call planning
- Phone tag and call backs
- Following up and closing the sale
Additional information
In-house training at your premises – £949 for a group of up to 12 (ex-travel charged at 45 pence per mile)
Public Course Information & Booking: Public Courses – £295 per delegate including refreshments/certificate/manual.
Telemarketing Course