Telemarketing Training

Janets

NVQ

Online

£ 317 VAT inc.

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Description

  • Type

    NVQ Level 3

  • Methodology

    Online

  • Duration

    1 Year

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

This online course is a unique introduction to how telemarketing works as a powerful tool that can dramatically increase your sales success and generate revenue. You will have a better understanding of how to sharpen your communication skills, your ability to convince, and techniques to personalize each sale call professionally.

This course provides easy to follow instructions for developing your script and pre-call planning to execute your goals. It also provides a clear understanding of how telemarketing can combine expertly to your sales tactics and how to get valuable information from your telesales prospects.

You will explore authentic examples to show the methods for improving your phone etiquette and winning phone tag game.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Know what leads to in-depth discussions and eventual sales
Determine what to say and what to ask to create interest in clients/customers
Avoid half listening and discover exceptional facts about telephone sales
Enhance your active listening skills
Learn to provide your full, undivided attention to your telesales prospect
Reach a potential telesales prospect and boost sales with call-back strategy

Customer Service Assistants
Customer Service Representatives
Call Center Agents
Small Business Owners
Sales Assistants

Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99.

Earn a free e-certificate upon successful completion.
Accessible, informative modules taught by expert instructors
Study in your own time, at your own pace, through your computer tablet or mobile device
Benefit from instant feedback through mock exams and multiple-choice assessments
Get 24/7 help or advice from our email and live chat teams
Full Tutor Support on Weekdays

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Reviews

Subjects

  • Telemarketing
  • Sales
  • Planning
  • Communication Training
  • Sales Training
  • Verbal
  • Communication
  • Exceptional
  • Essentials
  • Developing

Course programme

COURSE CURRICULUM

Telemarketing Training
  • Course Overview
  • Verbal Communication
  • To Serve and Delight
  • Exceptional Things about Telephone Sales
  • It’s More Than Just a Phase
  • Communication Essentials
  • Developing Your Script
  • Pre-Call Planning
  • Phone Tag and Call Backs
  • Following Up
  • Closing the Sale
Mock Exam
  • Mock Exam – Telemarketing Training
Final Exam
  • Final Exam – Telemarketing Training

See related categories

Telemarketing Training

£ 317 VAT inc.

The best Marketing Operations courses

See all

See all