Telesales

In Bristol

£ 250 + VAT

Description

  • Typology

    Training

  • Location

    Bristol

  • Duration

    1 Day

Description

This course covers all aspects of telephone sales, from script writing and communication skills through to closing sales.
Suitable for: Staff with responsibility for making sales over the telephone.

Facilities

Location

Starts

Bristol (Avon)
1st Floor, Aztec Centre, Aztec West, Almondsbury, BS32 4TD

Starts

On request

To take into account

None.

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Course programme

The following areas are covered:



Preparing for telesales
Preparing the workspace
Preparing to write telesales scripts
Writing telesales scripts
Testing telesales scripts(


)Essentials of telesales
Communication essentials
Handling telesales calls
Roleplays

Prospecting
Generating telesales prospects
Interacting with prospects
Cold call strategies
Roleplays

Closing a sale
Closing sales over the telephone
Addressing telesales challenges
Maximising telesales performance
Roleplays

Telesales

£ 250 + VAT