Total Quality Management in Human Resources
Course
In Hammersmith
Description
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Type
Course
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Level
Intermediate
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Location
Hammersmith
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Duration
1 Day
Chief officers, directors andheads of departments who wish to play a greater role in determining the quality policy within their organisations.
Senior management team members who wish to create the strategic dialogue, organisational environment, atmosphere, values and behaviour in which total quality management (TQM) can achieve its potential.
Those who wish to create an organisational culture in which each person in every department is fully committed to improving their own performance and is dedicated to satisfying their internal customers’ needs and future expectations.
Middle and first-line management who wish to play a key role in putting the principles of TQM in place at the sharp end of their organisation.
Industrialists
Management consultants
Facilities
Location
Start date
Start date
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 5 years
Subjects
- Quality
- Quality management
- Quality Training
- Play
- Learning
- Learning and Development
- Organisational
- Organisational Behaviour
- Organisational Change
- Culture
- Culture change
- Integration
Course programme
- QM and the management of people
- HR policies and practices
- Employee involvement
- Organisational culture
- Integration
Upon completion of this course, you will be able to understand:
- The need to consider the ‘soft-aspects’ of TQM.
- The key role that the HR function can play in the development and success of TQM.
Total Quality Management in Human Resources