London Business Training & Consulting courses

...and unit directors; presidents and vice presidents; boards of directors of non-profit organisations. The Strategy Change Cycle: An Effective Strategic... Learn about: Strategy Development, Strategy planning, Planning and Business...

...silos through enterprise systems Customer relationship management (CRM), enterprise resource planning (ERP), and enterprise application integration (EAI)... Learn about: Database training, Customer relationship, Social Media...

...whether in a marketing department, the sales force or the service centre. It is also targeted to contemporary CRM professionals who sell products or services... Learn about: Sales Training, Customer Relationship Management, Customer Manager...

...structures Just-in-time management Elements of the procurement information system Co-ordination problems between procurement and logistics Organisation... Learn about: IT risk, Purchasing Management Process, Procurement Management...

...personal assistants; secretaries; administrative staff. Communication Management Common barriers to communication Effective communication Oral communication... Learn about: Management Planning, Communication Skills, Management reporting...

...Upon completion of this course, you will be able to understand: The strategic nature of HR. The process of formulating and implementing organisational development strategy... Learn about: Business Finance, Strategic human Resource Management, Strategic Planning...

...The functions, nature and scope of office activities.• How to use forms to assist in the fundamental functions of receiving, recording, arranging and giving... Learn about: Office IT, Information Management, Ms Office...

...strategic view Operational Decisions Operational decision making Cost-volume-profit analysis (CVP) Relevant costing... Learn about: Financial Training, Financial Accounting, Decision Making...

...of a good filing system Selection of a suitable indexing system Records Retention Evaluating the records management programme Office Stationery and Supplies... Learn about: Administration System, Management Control, Administration Assistant...

...and technical work, and delivery of services Professional and managerial jobs The organisation chart Job evaluation Recruitment and Selection Workforce... Learn about: Recruitment and Selection, Learning and Development, HR Practices...

...upon whom the effectiveness of performance management largely depends. HR managers and executives; top management and line managers who wish to understand... Learn about: Team Performance, Management Planning, Skills Communication...

...the market options matrix Environment-based strategic options: the expansion method matrix Resource-based strategic options: the resource-based view Resource-based... Learn about: Team Leader, Strategic Planning, Management Planning...

...Upon completion of management skills training, you will be able to: Build supportive relationships even when delivering negative feedback. Avoid defensiveness... Learn about: Conflict Management, Communications Planning, Problem Solving...

...their capacity. Purchasing and supply decisions as a critical set of operations strategy decisions. Chief operations officers and chief executive officers... Learn about: Development methodology definition, Management of Risk, Operations Strategy...

...heads of departments; senior operations executives, officers and staff; those who wish to gain a comprehensive understanding of the interaction between... Learn about: Resource Management, Operations Management, Strategic Planning...

...Upon completion of this course, you will be able to: Understand key principles of assessment in an L&D context. Know how to plan and prepare for assessment... Learn about: Financial Training, Employee Benefits, Plant and Equipment...

...Upon completion of this course, you will be able to understand: The strategic nature of HR. The process of formulating and implementing organisational development strategy... Learn about: HCM strategy, Culture change, Strategic human Resource Management...

...management Configuring the Marketing Communications Mix Selecting the right tools Marketing communications messages The media Other promotional methods... Learn about: Marketing Strategy, Marketing Communications, Marketing Management...

...and how they can be used to facilitate improvement. How operations managers can reduce the risk of things going wrong and how they can recover when they... Learn about: IT risk, Operations Management, Quality Training...

...Audit sampling for tests of details of balances. The audit of the acquisition and payment cycle, including the audit of accounts payable and other liability accounts... Learn about: Audit evidence, Legal Liability, Material misstatement...